Good day. Smarty.sale cashback withdrawal starts from 5 UAH. It's somehow strange to see 250 UAH from you.
Hello!
Thanks for your comment.
We cannot comment on the operating principle of other cashback services, as we do not have this information.
The minimum withdrawal amount is set because the commission for all transfers is paid by our service.
If you have any additional questions, please write to us. We will be happy to answer :)
Sincerely,
LetyShops team
The service steals money! Purchases were made on Aliexpress, all orders were confirmed, goods were received, I applied for withdrawal - silence, more than 10 days passed, silence, I wrote to technical support, they said that my orders are undergoing some additional verification and I need to write to email security@letyshops.com, after which I waited a few more days to get an answer from them, the answer was "We recommend that you check the information on orders with the customer care service." I contacted technical support again and they said that they will find out themselves in the security service. In passing, I wrote again to security@letyshops.com, after which a few days later I received a message with the following content "When checking the information with the store, data was received that the orders were not redeemed. Given this, the funds cannot be withdrawn." They did not tell me anything else, what kind of verification are they talking about, what are they even talking about, in general, I do not advise anyone to work, a rotten office that will definitely steal your money.
Hello!
Thanks for your comment.
The funds are in your balance. At the moment, the status of the withdrawal request is still "Pending". This is due to suspicious activity from your account. We are sorry for the misunderstanding.
We have reviewed the situation in more detail. The security manager is checking additional data on orders and has requested documents from you that will help speed up the resolution of the situation. Please reply to the last letter that was sent to your email address. We will do everything possible to resolve the issue as soon as possible.
We apologize for the delay in resolving this issue.
Sincerely,
LetyShops team
I used it in vain, I can't even transfer some 11 rubles to my phone. I'll use other services!
Hello!
Thanks for your comment.
Don't be upset, please, the accumulated funds have no expiration date. As soon as your balance reaches 500 rubles of credited cashback, you can apply for withdrawal in a convenient way.
The amount limit is due to the fact that our service pays the withdrawal fee and users receive the accumulated cashback in full. And so that our clients can quickly accumulate the minimum amount for withdrawal, we often increase cashback rates, give Lety codes, and also hold promotions related to the withdrawal of funds :)
If you have any questions, please write.
Sincerely,
LetyShops team
Excellent, the cashback disappeared in two days. It came quickly after the purchase was confirmed and disappeared just as quickly. We will look for another account.
Hello!
Thanks for your feedback.
We understand that you are upset by this situation. We, like you, were denied compensation from partners.
To help, we created a request to the customer service. Unfortunately, we did not receive a response and information about the order. Please send a screenshot of the order from your personal account on the Aliexpress store. We will do everything possible to resolve the situation.
Sincerely,
LetyShops team
Sometimes cashback is not credited from one online store. Perhaps the problem is only on my side, I'll figure it out. In any case, cashback is always credited when creating a request to technical support, provided that you actually placed an order through Letyshops.
Good afternoon
Thanks for your feedback.
You can always contact customer service to sort out the situation in detail and return the cashback for the purchase. The reward may not be recorded if third-party promo codes, discounts were used in the order, our recommendations for making a purchase were not followed, or the store's terms were violated. We hope that all future purchases will be displayed automatically.
We wish you an easy start to the week!
Sincerely,
LetyShops team
For the umpteenth time, instead of the promised 6% from AliExpress, they charge 3.6%. And they don't publish reviews with 1 star!!!
Hello, Vladimir!
Thank you for your feedback.
The following cashback rates are currently in effect for Aliexpress (indicated without increasing Lety codes, statuses), depending on the product category:
- 1.5% - mobile phones, tablets and laptops, computer equipment and accessories, audio and video equipment, external storage;
- 5% - mobile accessories, clothing, interior items, garden accessories;
- 3% - everything else.
The reward rate is determined by the AliExpress trading platform and is automatically transferred to our system.
All reviews are moderated and published in the order of the queue, regardless of the number of stars. If you have any additional questions or wishes, write. We are always happy to have a dialogue.
Sincerely,
LetyShops team
LetyShops is a great service! I joined and am very happy! Withdrawals are almost instant! Customer service really cares about customers, there were problems with cashback accrual, everything was resolved in my favor! Continue to please us!