Purchases at SHEIN with cashback in Brazil
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (276)
Therefore, we publish only our customers' reviews.
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All the items are very good
I think it's a scam that the 35% discount appears on Shein and then explains that this is for new Shein customers; for old ones it's only 7%.
Hello!
We apologize for the confusion. The cashback percentage depends directly on the terms and conditions established by each store. In the case of SHEIN, the higher rates apply only to new customers, while the percentage is different for regular customers.
I think it's a scam, they offer 6% and then tell you it's only 1.2% because you're an old customer... shouldn't they take better care of old customers???.... I'm not leaving Letys, I'm leaving Shein.
Hello.
Each store sets its own cashback percentage terms, which may vary between new and returning customers. We appreciate your continued use of LetyShops and hope your next purchases are even more satisfying ❤
I've been using cashback frequently, but a few months ago, when I opened the Shein website through Letyshop, it asked me to pay for shipping when I shouldn't have because even if you qualify for free shipping, the amount doesn't appear in the app. It's unfortunate that this happens, since I always recommended it.
Hello, Veronica!
Thank you for sharing your experience. Offers may vary between the web version and the mobile app. Therefore, in some cases, free shipping or other promotions may be displayed differently depending on where the purchase is made.
Two weeks ago, I contacted Shein customer service to report that GLS had sent my package to the wrong address (to another city, in fact). They've ignored me for the past two weeks, claiming that the delivery had been made correctly and on time. I don't have my products, I don't have my money, they won't refund my order, and I had to file a complaint with PayPal. Now they're telling me they won't pay me anything until I withdraw the PayPal complaint. The best part is that the shipment was guaranteed to be delivered on time. It isn't, and I don't know what else could happen to me with this purchase. This company scams and engages in online fraud. If you don't want to fall victim to their shady practices, I recommend you consider purchasing from other platforms.
And this joke about lowering the cashback??? I hope they raise it because I spend a lot of money in this store all the time and I don't like that you lowered it.
Hello, Cynthia!
As much as you hope we can offer the highest cashback percentage.
All the best,
the LetyShops team
I find it unfortunate that Shein has lowered the casback so much since the 3.8 was low now they lower it to 1.8 I have always been happy with Leti but now Shein I don't know what's wrong with them I buy a lot there but I don't know if it's worth it now grief.
Hello!
We are very sorry and hope we can increase the percentage. But in our opinion, it's better to get a small refund than nothing :)
All the best,
the LetyShops team
It seems like an abuse to me that from 3.6% it drops to 1.8% just when I switch to letysilver, in short SHEIN's fault there is nothing to object to with this application the payments arrive, but on SHEIN's part the negotiations leave something to be desired and also the price increases for everything and changes in conditions regarding discount codes.
Hello!
We hope we can increase the cashback percentage for SHEIN one day.
All the best,
the LetyShops team
