Purchases at Temu with cashback in United Arab Emirates
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (25)
Therefore, we publish only our customers' reviews.
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Made a lot of orders and the cashback for most of them was denied. At first, they supposedly return your cashback as an exception, and then they just refuse. Don’t waste your time.
Hello!
We’re really sorry to hear about your experience. Unfortunately, we can’t always compensate for lost cashback, as it depends on the store confirming the purchase and transferring the commission.
However, we always try to investigate every case together with our users to find out what happened and help as much as possible.
I thought they wouldn't give me the Cashback because I deleted a product when I had already made the product, but they did give me the Cashback.
It has good products, I recommend it.
I will complain as many times as possible. MISLEADING ADVERTISING. Do not be scammed, I have made several purchases and they do not give me cashback, I have made many requests and attached evidence of screenshots making the purchase and payment and they DO NOT RETURN, they mark your order as LOST or any other excuse. Terrible, 0 stars if that option were there.
Hello!
It is true that mistakes can happen and cashback may not be registered, but our customer service does its best to fix such situations and reward at least part of the cashback ❤
Please follow our rules and conditions posted on Temu's website. We hope they will be helpful in your purchases.
I give Temu one star, it's a scam store, but Letty shop is safe with its Cashback. They are serious, but this store never gave me the Cashback. Letty Shop gave it to me out of their own pocket, so Letty Shop is safe. Temu is not.
Hello!
Unfortunately, we received a negative response from our partners regarding your order. We have still credited you with a partial voucher from our account. We apologize for the inconvenience.
The stores are good, what's wrong is the Letyshops app. To get a refund you have to wait 6 months :c :C
Hello!
We apologize for any inconvenience. According to the store's terms, cashback is confirmed within 60-100 days.
