Purchases at SHEIN with cashback in South Africa
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1058)
Therefore, we publish only our customers' reviews.
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Everything super good on my first purchase. But I have days wanting to place another order but I can't pay I refuse the payment Xf help
Good day,
To solve the problem with the payment, please go to the customer support of the store, because our service does not influence this. We believe that this situation will be resolved positively. :)
Sincerely,
LetyShops team
The store is good. especially if you choose everything correctly, but I have questions about the cashback ... on different sites the extension constantly flies, here it is activated, but already when ordering when the purchase is paid, you see that the extension does not work ... And about ordering from Sheina - the order was received on 31.10 ... the cashback has not yet been confirmed ...
Good day!
Cashback for orders in SheIn store is confirmed within 65 days from the date of the order. Time is needed to process and transfer data.
We contacted you in the appeal in order to understand in more detail the issues related to the operation of the extension. We will be grateful for your feedback.
Sincerely,
LetyShops team
the store is good! i made a purchase at shein! it comes out in transactions but in cashback it doesn't come out!
Hello!
To understand why the refund was not credited to your account, we created a helpdesk inquiry. You can find it in the "Help" section, "My queries". We look forward to your response.
Greetings,
LetyShops team
It is good, but if it takes time for them to deposit you. But if they do, well it just takes patience.
Good day,
Stores need time to process the information and transmit it to us. You can see the terms on the store page. This time is necessary to transfer information and remuneration of the order. If you have any further questions, don't hesitate to contact us.
Greetings,
LetyShops team
I made a purchase in this application but the Casback is not reflected to me
Good afternoon.
Things that can cause loss of cashback:
- third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- transition during checkout in tabs / pages.
We created a help desk inquiry to resolve this matter.
Greetings,
LetyShops team
I have not been approved for an entry and they told me that it was approved on October 19 and passed from the SHEIN store
Good afternoon.
We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
