Purchases at SHEIN with cashback in South Africa
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1058)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
I have been using this app for some time to buy at SHEIN, I always have problems because my cashback is never credited and that I always do everything step by step so that it does not happen to me again, but despite that people always refund my money who advise you for the reimbursement by letyshops are super friendly.
Hi Yahaira.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We are happy to help you ❤
Sincerely,
LetyShops team
Great application but I have not received the cashback, and I plan to continue shopping with LetyShops
I have placed many orders and everything has been excellent. The only thing I don't like is that it always takes up to 3 months to credit the cashback and sometimes after 15 days it is already credited to me. It would be perfect if they fixed that since it is very annoying to wait so long :( I love the application and I have recommended it a lot, only that small detail is what causes me problems.
Hello, Citali.
Thank you very much for your comment ❤
We understand you very well, but the accreditation of the cashback depends on the partners. We would also like the cashback to be credited faster. While the refund is Pending in your account, we are also waiting for it with you.
Greetings and thanks for choosing us!
Sincerely,
LetyShops team
Pesimo, it is the last time I buy just to not lose my SHEIN points, because in the last transition they told me that the cashback was already lost, I even attached screenshots of the transition on the same day and nothing; I hope they don't do the same to me again in the last purchase I made today.
Hello Ana.
Do not worry please. We have sent a request to our partners to resolve your issue. This process can take 8 weeks, but we expect it to take less time.
As soon as we get the response from the store, our manager will notify you in your query # 2345070.
Sincerely,
LetyShops team
I love this store. Everything is always of high quality and comes pretty quickly. And also I usually have problems with the selection of the size of clothes in ordinary stores, and hence, when I order, everything is perfect.
I used this app to get the cashback because I was already confident that the refund was being registered but this time they have lost it and they only gave me the solution to wait three months to see if the shein store solves it.
Hello,
Don't worry, please, we never leave users without a solution and answer.
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process.
As soon as we receive the reply, we will let you know. Follow the status of your request, please.
Sincerely,
LetyShops team
I made my first purchase with Lety Shops and I liked it, I just need the cash back accreditation but in general I am very excited.
Hello,
We have already created a query in your personal account to help you with all your questions.
Thank you for choosing us and enjoy your shopping! ❤
Sincerely,
LetyShops team
I recovered 10 euros of cashback from a shein order. Super happy.
Make a purchase in Shein through this website and so far nothing has been reflected to me, 5 days have passed and nothing. I really recommend the web, I was disappointed, I had good expectations, better buy a gift card
Hi Issa.
Thank you for creating your request, for the lost cashback. We will do our best to find the refund. The process has already started. The status can be tracked in the "Orders and finances" section.
If you have any questions, do not hesitate to contact us through the Help section of your account.
We regret that this situation has happened. With all our heart, we hope that you finally end up enjoying yourself with us, and don't be disappointed any more.
Sincerely,
LetyShops team
On 02/15/2021 but the cashback did not appear the next day in my account .. I'm sorry because I found the SHEIN site with a high cashback. I asked for help, but from Latyshops I am told that they cannot find the order and so I have to wait at least three months from Shein for an answer .. stuff to mati
Hello!
We are very sorry that your cashback has been lost. The conditions for waiting for the cashback to be credited, as well as the response for lost cashbacks, are set by the shops. But you can do everything to avoid such situations, our rules for purchases with cashback and the conditions indicated on the pages of the shop. This will help you to successfully receive cashback on future purchases.
Cordially,
LetyShops team.
