An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
It takes months and months to receive the cashback and unfortunately the highest boost percentages were more frequent before, now they rarely happen and the maximum is always 9% :(
Good morning!
Each store has its own terms for confirming cashback. The timings are indicated on the shop page of our service.
As soon as partners transfer a reward, the cashback status changes to "Confirmed" :)
Sincerely, LetyShops team
Good app, but it takes so long to receive your cashback.
Hello.
Thanks a lot for your review :)
Each store has its own time to confirm cashback and count it to the balance. You can check the waiting time on the store's page. Cashback will be automatically updated after partners send all the necessary information about your order and reward to us.
Sincerely, LetyShops team
I like the app but as I read in a comment, I don't understand why accelerating the cashback accreditation process is not valued. For example, in shein they take more than two months and in just It it's practically in days. If you want to encourage the use of this app, people are interested in having the money to continue with their purchases or at least it can be encouraged. I would like you to consider it.
Hello!
Thank you very much for your comment. We understand, but each store has its own time to process the information and transfer it to us. We await confirmation with our users.
All the best,
the LetyShops team
I have an outstanding balance but it takes a long time to be paid. an order that i made in shein in april tells me that it will be sent to me for august, i think that is exaggerated. You could look at this because if it's supposed to be an app to earn chashback it's too slow. I do not like
Hi Rosie!
We fully understand that no one likes to wait, but the waiting time depends on our partners and we cannot rush it. The maximum time for confirmation of the cashback in SHEIN is 140 days, but it is the limit period, in fact the refund is credited before.
All the best.
The LetyShops team