Purchases at Just Eat ES with cashback in South Africa
- Cashback is not credited in case of using coupons, vouchers or promotional codes of any kind not published on the LetyShops website.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Just Eat ES (91)
Therefore, we publish only our customers' reviews.
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The link doesn't work, neither from the app nor from the website. I've already filed several complaints with technical support, and no one has fixed it for over two weeks. I used the app every time I ordered delivery, and I actually saved money in the end, but it bothers me that they offer special discount promotions that can't be used because the link doesn't work. It's a bit of a joke, to be honest.
Hello.
We understand that the mobile app isn't working properly right now. We're in contact with the store to resolve this, but it may take a while.
In the meantime, we ask that you please make your purchases from a computer instead of the app. Thank you for your patience!
I have ordered here again and they always give me the same problem: lost cashback, they never recognize it, you always have to claim it and it is always the same fight. Lety's team always tries to solve it, but it is tiresome. If the store does not do it right, they simply remove it.
Hello, Maria!
If you don't mind too much, please try making a video of your next purchase and sending it to us so our technical team can investigate. We apologize for the inconvenience.
I give it 4 stars because although it works... lately I always have to claim cashback. I find the comments unfair when it is the only platform we have with cashback for ordering food. There are things to improve but oh well... we have to be grateful to have these opportunities.
Hello, Leonardo!
We are actively working to improve tracking. If your cashback does not appear, do not hesitate to contact us, we are always willing to help.
I don't understand why I always have to claim cashback when I make purchases in this store. You press the button and the application opens, you place the order and the next day you have to waste time claiming it again, for 20 cents if they give you anything. It seems terrible to me
Hello!
We apologize for the unpleasant experience. Our agent has contacted you to investigate the case and, unfortunately, has not received your response. We await your response.
All the best,
the LetyShops team
What a pitiful Cashback JustEat offers. In addition to the fact that he now charges 75 cents for management...
Hello, Marisa!
We are sorry that you have such an opinion. We always strive to offer the highest rates to our users, but the percentage depends on our partners.
All the best,
the LetyShops team
The customer service from Letybonus is incredible when it comes to solving any incident with the cash back that would correspond from justeat Repeat
Hello!
It has been a pleasure to help you ❤ We hope that this will not happen again with your cashback.
All the best,
the LetyShops team
Very bad experience with Justeqt, we always order €26 and they give us just 0.20 cents because the restaurant does not pay anything, the hassle of paying for it here is more than the profit, at the moment I honestly don't see the advantage and it will come from here one month the money to my balance...
Hello!
We are sorry you have such an opinion. The basic rate in this store for permanent customers is 1%, you can see it on the Just Eat page.
All the best,
the LetyShops team
I have made numerous orders and the cashback has not been credited to me in any of them, even if I meet all the requirements that they set out and make the purchase exactly the same as in any other store with which I have no problem. This store is horrible.
Hello Esther!
Thanks for sharing your experience. We are very sorry for what happened to your cashback and we would like to fully investigate the case. Our agent María will do everything possible to help you in consultation #2979244. We are waiting for your kind response ❤
Greetings,
the LetyShops team
Very upset, after months with the same problem and following the steps indicated by the agents in the following orders, the cashback still has not been credited to me. They deny it to me according to Letyshops because the store denies it and it has been lost... and they don't give me the option to fix it. I don't understand why you don't take responsibility and if there are problems depending on which stores you should remove it or at least notify me to know that there is never an option, not that I'm tired of trying and trying with you and I'm just wasting time.
Hello melani!
We understand your disappointment, but the store does not accept lost cashback requests. And for this reason, we cannot contact her to recover your cashback.
We can't examine everything that went wrong at the time of purchase (maybe internet connection or other things) so if possible, please record the video of your next purchase and send it to us via the "Help" section of your account.
All the best.
The LetyShops team
