Кешбек не нараховується або буде відхилений за:
- замовлення, створені співробітниками контактного центру і співробітниками Watsons UA;
- замовлення, оплачені карткою Монобанк, Globus bank, IZIBANK або Abank. Ця умова діє на період промо Watsons UA і даних банків;
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, оформлені через мобільний додаток Watsons UA.
Сума кешбеку може змінюватись в ході обробки та буде коректно відображатись після підтвердження замовлення.
I placed an order during the hot cashback, but unfortunately it got lost. I applied more than a week ago.... I'm still waiting ((( But the order arrived in good condition and very quickly
Good day!
Sasha, please don't worry. We will do everything possible to return the cashback to your balance.
The application for the lost order has already been sent to partners. We are waiting for verification. The entire process can be tracked in your personal account near the cashback status.
LetyShops Team
promotions often, but you always need to send an application to KB, it does not come automatically at all
Good afternoon
Anastasia, the data may not be recorded if the purchase algorithm is violated. For example: long order processing, creating a basket before leaving our site, presence of third-party extensions in the browser.
By submitting an application we can help you resolve the issue with cashback :)
LetyShops Team
I love this store. Now I tried buying online. Fast and convenient. I'm still waiting for cashback, though. But I was disappointed that I received defective capsules in the first order, I thought it was a coincidence. But when the second shampoo arrived 1/3 empty, I think it's a pattern. Maybe it's better to buy in a store?
Good day!
Olga, the cashback for your order, which was placed on 31.07, is displayed in your personal account with the status "Pending". It should be credited to your balance by 14.10.2021.
We recommend contacting store support to resolve any issues with your order.
LetyShops Team
I placed an order (not once) with increased cashback, it was credited immediately and confirmed within about 2 weeks. This store has honest and very decent cashback (when increased), which is nice. Thank you Letyshops for the quality service!)
Good day!
Always please :) I'm glad for our friendship.
LetyShops Team
I don't know what rating to give. I made an order, paid, and it was sent 2 days later. No cashback. I picked up the parcel 3 days later, and still no cashback (I left a request, I hope it will be found
Good afternoon
Alya, thank you for submitting your request. With the order information, we will be able to send a request to partners and figure out the reasons for the loss. The processing process can be tracked in your account. If you have any questions, you can always write to our customer service (the "Help" section of your account).
LetyShops Team
Every time I order from Watsons UA, for some reason my cashback wasn't automatically credited, I had to write to LetyShops, and after about 3 weeks they credited it.
Good day!
Using the application submitted by the user, we can send a request to partners to refund the commission and clarify the reason for the loss of cashback.
The store gave you a reward for your previous orders, so cashback is on your balance :)
LetyShops Team
Probably the only store that does not lose the increased cashback! In other stores you have to suffer with additional applications so that the cashback is found
Good afternoon
The cashback rate does not affect the recording of information in the service at all :)
There are several factors that can contribute to its loss, including:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- failure to comply with the store's terms and conditions or rules for placing orders with cashback .
We are always ready to figure it out and help if anything happens ;)
LetyShops Team