An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Super satisfied with the purchases and the effectiveness of the cashback.
Hello, Carmen.
Thank you so much for leaving your comment. We're glad you enjoy your purchases with us ;)
All the best!
The LetyShops team
I love what I order, it arrives as I order and in the time they agree it will arrive, thanks Shein, I will continue shopping with you.
Unfortunately, the times I used cashback at the store weren't reflected; they were lost. However, the Shein website has some great deals.
Hello, Melanie.
Thank you for your comment.
We see that a request has already been created for the lost cashback. We will do everything in our power to locate the cashback and return it to you. Follow the status of your request. You can track it in the "My Cashback" section of your account. If you have any questions, please feel free to contact us at support@letyshops.com.
All the best!
The LetyShops team
I actually lost one cashback from Shein, they are looking for it. And the other one I confirmed a long time ago that it arrived, but it is hanging in pending mode
Good afternoon
Kristina, for the cashback that was displayed automatically, the data should arrive within 120 days. The waiting period is available on the store page :)
For the order that was lost, a request was sent to partners to determine the reasons for the loss. The request will be processed automatically. You can track the status in your personal account.
LetyShops Team
I'm looking forward to my first purchase of 15 items... I love the app.
Hello.
Thanks for your comment ;) If you have any questions, please contact us at support@letyshops.com and we will help you.
All the best!
The LetyShops team
I loved it, everything was great! It's super useful, I think you save money when shopping.
Hello.
Thanks for your comment. We're happy to help you save ❤
All the best!
The LetyShops team
Everything was perfect! It's the first time I've ordered from Shein, and the cashback arrived safely.
Hello.
Thank you so much for sharing your shopping experience with us ;)
Enjoy shopping!
All the best,
the LetyShops team
The order was made for the first time, I liked the store, the order arrived quickly, but the second order got stuck somewhere.
Good afternoon
We recommend that you contact the store's support to clarify the order delivery status.
LetyShops Team