An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I have placed many orders and everything has been excellent. The only thing I don't like is that it always takes up to 3 months to credit the cashback and sometimes after 15 days it is already credited to me. It would be perfect if they fixed that since it is very annoying to wait so long :( I love the application and I have recommended it a lot, only that small detail is what causes me problems.
Hello, Citali.
Thank you very much for your comment ❤
We understand you very well, but the accreditation of the cashback depends on the partners. We would also like the cashback to be credited faster. While the refund is Pending in your account, we are also waiting for it with you.
Greetings and thanks for choosing us!
Sincerely,
LetyShops team
Pesimo, it is the last time I buy just to not lose my SHEIN points, because in the last transition they told me that the cashback was already lost, I even attached screenshots of the transition on the same day and nothing; I hope they don't do the same to me again in the last purchase I made today.
Hello Ana.
Do not worry please. We have sent a request to our partners to resolve your issue. This process can take 8 weeks, but we expect it to take less time.
As soon as we get the response from the store, our manager will notify you in your query # 2345070.
Sincerely,
LetyShops team
I used this app to get the cashback because I was already confident that the refund was being registered but this time they have lost it and they only gave me the solution to wait three months to see if the shein store solves it.
Hello,
Don't worry, please, we never leave users without a solution and answer.
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process.
As soon as we receive the reply, we will let you know. Follow the status of your request, please.
Sincerely,
LetyShops team
I made my first purchase with Lety Shops and I liked it, I just need the cash back accreditation but in general I am very excited.
Hello,
We have already created a query in your personal account to help you with all your questions.
Thank you for choosing us and enjoy your shopping! ❤
Sincerely,
LetyShops team
Make a purchase in Shein through this website and so far nothing has been reflected to me, 5 days have passed and nothing. I really recommend the web, I was disappointed, I had good expectations, better buy a gift card
Hi Issa.
Thank you for creating your request, for the lost cashback. We will do our best to find the refund. The process has already started. The status can be tracked in the "Orders and finances" section.
If you have any questions, do not hesitate to contact us through the Help section of your account.
We regret that this situation has happened. With all our heart, we hope that you finally end up enjoying yourself with us, and don't be disappointed any more.
Sincerely,
LetyShops team
I like shein products a lot, I make several orders, I made the first one through letyshops and the cash back could not be made, I do not have a good experience ☹️
Hello,
Thank you for sharing your SHEIN shopping experience ❤
We see that you have already created a request for the lost cashback in your personal account. If you have any questions, do not hesitate to contact us through the Help section. We are always ready to help you.
Sincerely,
LetyShops team
Excellent application, I recommend it to my friends and acquaintances, they offer great benefits, I love it.
Hi Daysi,
Thank you very much for recommending us ❤
Enjoy shopping!
Sincerely,
LetyShops team
I am delighted to buy at SHEIN through Letyshops, I made my first purchase here and if the cashback was reimbursed in a timely manner as well as the award for two referrals, now I am waiting for pending cash (although I am sad that one of another store is still not reflected to me) I fully recommend Letyshops to buy in stores and take advantage of their offers! ❤️
Hi Lorena.
Thank you very much for leaving your opinion ❤
Enjoy shopping!
Sincerely,
LetyShops team