An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
When there is a Shein store promotion with a cashback increase, they don't credit me, what a coincidence.
Hello.
We're sorry you've encountered this situation. Like you, we're also interested in crediting your cashback. Only in this case do we receive a commission from our partners. Cashback loss can occur due to several factors: violation of the store's terms and conditions, delayed payment (more than an hour), or use of promotional codes.
We see that the lost cashback request has already been created in your account. Don't worry, we'll do everything possible to resolve this matter. Please monitor the status of your request.
If you have any questions, we're here to help. You can always contact us through the Help section.
All the best!
The LetyShops team
I really like Shein and Letyshops, 100% reliable.
If you read the instructions carefully for getting cashback, it's true. As a tip, save the payment receipt and have all your purchase information on hand until you have the money back ;)