It goes to the store, but not to the application.
Good day!
Cashback is not charged for orders made in the Kasta UA mobile application.
The store does not confirm the order, Latishops itself gives the bonus. I follow the store's recommendations for calculating cashback.
Elena, good day!
Thank you for being responsible for shopping with the service :)
We do not cooperate with the store directly, but through partners. We sent them a request and we are waiting for a response, crediting you with a bonus from the service.
We believe that the situation will not repeat itself, and future purchases will be recorded.
The LetyShops team
Of the seven orders on Caste via Letyshops.com cashback, only one was confirmed. The rest - I had to submit an application confirming the order. Two have been confirmed, and the rest I am waiting for, although all deadlines have passed. Of all the stores where I shop, Caste is the worst. This is despite the fact that I have been a customer of this online store for more than ten years.
Hello!
We are also interested in keeping the cashback fixed. We advise you to follow the recommendations for this.
Thank you for applying for cashback. This way we will be able to contact our partners to find out the reasons for non-accrual. The inquiries that are being clarified were submitted by you on December 28, 31, and January 2. The maximum processing time is 4 months, but most applications are processed much faster.
Please follow the process in your account, and if you have any questions, we are always happy to answer in the "Help" section :)
The LetyShops team