Purchases at Kasta UA with cashback in United Kingdom
- Кешбек не нараховується за замовлення, зроблені в мобільному додатку Kasta UA.
- Після оформлення замовлення не змінюй список товарів/колір/розмір/доставку/форму оплати. Якщо необхідно внести зміни в замовлення і зберегти при цьому кешбек - необхідно скасувати початкове замовлення і оформити нове через LetyShops.
- Для успішного нарахування кешбеку необхідно робити перехід з LetyShops перед кожним замовленням. 1 перехід - 1 замовлення.
- Відразу після оформлення замовлення сума замовлення та кешбеку може відображатись некоректно. При підтвердженні замовлення усі дані оновляться і кешбек буде зараховано відповідно до зазначеної ставки.
- Кешбек нараховується тільки на фактичну суму платежу, без урахування використаних бонусних балів, оплати з внутрішнього гаманця магазину або за допомогою подарункової картки, або будь-якого іншого подібного віртуального методу оплати.
- Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Reviews on Kasta UA (20)
Therefore, we publish only our customers' reviews.
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I order quite often on this site. Very rarely, almost never, cashback does not come on its own. I do everything right, but it does not work. This practically does not happen on other sites. After creating an appeal, Letishops intervenes and charges from personal funds until the site is clarified. But the number of my appeals is already so large that Letishops has already stopped responding to it...
Good day!
We understand that you are upset, but unfortunately, many factors can affect the loss of cashback.
Unfortunately, some of them are very difficult to track without being in the same conditions in which the purchase took place.
Thank you for submitting your cashback search requests.
We have contacted our partners to understand the situation. Please monitor the processing process in your personal account. They have indicated a maximum processing time of up to 4 months. Usually, the answer comes sooner.
We hope to be able to learn more about the reason for the loss of cashback when we receive a response from the partners.
So now, just like you, we are forced to wait.
Have a nice day!
The store itself is normal. But no matter how many times I ordered through letyshop - cashback was never automatically credited. I switch from the letyshop website to kasta - I do everything right and it never worked.
Good day!
Thank you for submitting a request to search for cashback.
It is currently undergoing automatic verification, and its current status can be tracked in your account next to the order.
We have already sent an appeal to partners to find out the reason for the loss of cashback and try to return it.
As soon as an update appears, the application status will change automatically.
Cashback through your application from Caste is always accrued. It may not be accrued unless you pay with bonuses from Caste itself. And there were cases, even earlier, when if you made several orders per day, then cashback at the profile rate was accrued for the first order, and for subsequent orders the minimum cashback rate.
Anna, good day!
We are happy to accompany your purchases :)
Indeed, in most cases, the "Hot Cashback" is valid for one order. All details can be seen on the main page with promotions for the selected store, as well as in the Lety-codes section of your personal account. All information is indicated there: when the "Hot Cashback" started, when it will end, what is the maximum amount.
Have a good mood!
I'm leaving a second review. Out of 6 orders over the last 2 weeks, only 1 was displayed. For 3 letishops credited their funds, not Caste. For 2 orders they are looking for cashback)))
Greetings!
Our managers are waiting for your response. We hope we can find the reason for the loss of cashback.
Casta is simply top. Premium for a year for pennies, free delivery to NP. Now I order everything there: clothes, detergents, bedding. Cashback never works and in no way. I don't even create tickets every time, I'm lazy. I hope to fix it over time
Greetings!
Thank you for applying.
We contacted our partners to understand the situation.
Next time, please record a video of the purchase and submit it in the "Help" section. This will help us in finding the reason for the loss of cashback.
Have a nice and peaceful day!
I don't understand why the cashback is credited every other time... I can make two orders in one day, but I always go through Letyshops again and do everything according to the rules, always through the site, and the Lety extension is there, but still something is wrong ...
Good afternoon, Natalia!
We have sent a request to our partners to verify the reason for its loss.
In order for it to be fixed successfully in the future, follow our rules as much as possible and always pay attention to the features of the store.
Have a calm day!
I see something, they waved at me: the product costs 1211 in the caste application, and the same one on the website through the Lety application is 1283
Good day!
We cannot influence the price difference between the website and the store app.
Caste posto is terrible. Out of a dozen orders, only the first cashback came. And then everything is somewhere. Lettyshops will calculate the cashback itself - thanks for your concern, but Casta is like a black hole.
Good day!
Thank you for creating an application. We have contacted our partners and will try to return the cashback. The answer comes within 4 months.
Record the process of your next purchase on video and send this video to our support. We may be able to spot the reason for the loss of cashback.
In touch!
I do not recommend buying from Kasta if you count on cashback through LetyShops. The store does not accrue bonuses if you switch from LetyShops to the Kasta mobile application - this is not openly warned, and the cashback is simply not counted. Little things, but unpleasant... There are many other friendly stores that honestly charge cashback for shopping through LetyShops. Consider this before choosing a shopping platform.
Good day!
We always warn about this and other conditions on the store page.
Please read them before making a purchase.
Have a nice day!
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