Purchases at SHEIN with cashback in your country
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1053)
Therefore, we publish only our customers' reviews.
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At first, everything very well, I received my cashbacks but when I started to buy with a greater amount of money, none were reflected, I made inquiries and they told me that the answer is 6 weeks, those 6 weeks pass and they tell me that another 6 weeks, and They keep giving me the same advice that I already followed to the letter, I don't know why it is not reflected if I can see the times of my transitions right here, I am very disappointed
Good afternoon.
The value of the goods does not affect in any way the setting of the cashback. It's a shame you have such an opinion. We turn to partners to find the cause of the loss of cashback. The advisor controls this situation and will notify you as soon as he receives the data.
Sincerely,
LetyShops team
The first time I made the 300 peso cmra, if they gave me my cashback, I already have several orders greater than 1000 pesos and I do not get a response from my cashback, I have done everything on the computer and activate my cashback, I am very careful because I notice that the Letter L is in green every time I make the purchase and even so my orders are not reflected
Hi Yazmin!
Thank you for contacting us.
To find the possible reason for the loss of cashback, we have sent a request to the store representative. The response may take around 6 weeks. If we get a positive response, we will definitely credit you for the cashback.
Thanks for understanding. See you soon.
Sincerely,
LetyShops team
I MAKE A SHOPPING FOLLOWED IN SHEIN BUT I DESIRE THAT IT IS NO LONGER AVAILABLE FOR MY COUNTRY I AM FROM MEXICO
Hello,
This situation is not permanent. Soon there will be changes very soon, of course the information will be updated on the store page.
Sincerely,
LetyShops team
Hello, my great disappointment with the store because if you do not have a computer and I can only place orders through my mobile phone and it turns out that it is not cumulative. What a fabric. After the fortune I have made, what is this for? Regrettable.
Good afternoon!
Refund is not credited for orders placed on the SHEIN mobile app (Android or iOS).
You can make purchases through our application by opening the mobile version of the store.
Sincerely,
LetyShops team
