Purchases at Temu with cashback in Sweden
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (1007)
Therefore, we publish only our customers' reviews.
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- Other country
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I placed an order for such an amount that the delivery was free, the parcel did not arrive at the address I indicated, I had to make a redirection and pay UAH 135 for delivery. But it's not my fault that the parcel was sent to the wrong address, why should I pay???
Good day!
It's a shame that it turned out that way. Try contacting store support.
In the conditions, it is written that no cashback will be charged for orders in the mobile application. Why so? It is necessary to order only from a PC or it is possible simply in the browser on the phone
Greetings!
While we do not receive rewards for purchases from the store application. That is, you can go to the Temu website from our application and make a purchase.
I made an order on the subject for UAH 2,100, and they returned UAH 20 cashback to me! the first time I made an order on a topic for 1200 UAH, they gave 650! Scammer is full!
Good day!
Before enrollment, partners check the information and can change it. Therefore, we expect the correct cashback. We draw your attention to the fact that the rate is higher for the first purchase, and for all subsequent purchases - 1.4% + increase)
I made an order because the cashback was increased, about 40%, and they counted about 5! It's kind of...
Good day!
This rate was valid only for the first order. That's what happened with your first purchase.
If I have three orders for the amount of UAH 2,058, will the cash back be 100%?
Only for the first time)
Please tell me, I don't have enough cashback to withdraw it from the site. Can I place an order for this outstanding amount?
Good day!
No, you can make more purchases with cashback. And in other stores too =)
Please tell me, if I go to the application, the cashback will not be credited? And does the cashback status immediately appear in the personal account?
We do not yet receive rewards for purchases in the store application. Cashback is fixed within 48 hours.
Happy shopping!
