I am also happy with Letyshop, but my colleague wrote below about Fasttech, they didn't give him cashback, wait a month or more, well, that's basically your problem, the person made an order, and you decide how to contact partners faster. I have already withdrawn 60,000 rubles several times, they also didn't give cashback, but through support they credited it without waiting
Hello!
Thank you for your comment and cooperation.
Situations of losing cashback are also unpleasant for us. We are interested in its automatic accrual.
If something like this happens, each request is considered individually. It is not always possible to immediately resolve the issue of enrollment.
We send the application to clarify the reason for the loss of cashback to partners immediately. Communication with stores occurs through a special program. The process of analysis, processing and transfer of data takes time. The status of the application is regularly monitored by the care service manager. Issues in each request are resolved with the maximum benefit for our users.
We hope for understanding and ask our colleague not to worry.
Sincerely,
LetyShops team
In 2016, I ordered phones through AliExpress and received a normal cashback of 10% of the cost, it's 2019, I order a phone again and what do I see while waiting - 1.8% (and this is not even 6%, which is beautifully displayed on your sign at the entrance to the store and of course there is an excuse - "BEFORE"). Thus, buying a phone through you (expensive equipment) has become unprofitable, I spend more money, you get more, and I get less! A wish to return the interest rate, as it was before. Otherwise, we will look for a new withdrawal. Your regular customer.
Hello, Evgeniy!
Thank you for sharing your experience of working with our service.
Currently, cashback rates in AliExpress depend on product categories. This information can be found on the store page. We also receive a commission from partners based on these categories.
Our service cooperates with more than 1800 stores and continues to actively connect them. We hope that from this list you will be able to choose the most favorable conditions for yourself.
Also, the site constantly updates the section of stores with increased cashback. You can find a lot of interesting things there ;)
Thank you for being with us for such a long time.
Write if anything. We are always happy to answer and help!
Sincerely,
LetyShops team
The terms of the AliExpress Birthday 2019 promotion are incorrectly formulated! (((( "Visited this page And bought during the sale from March 28 to April 1." Nowhere does it say that you need to go specifically from the promotion page, and not just go to the AliExpress website with the plugin enabled, for example. No, well, it says of course. In the full terms. You could have written in small print under the third asterisk :( As a result, there are purchases, there is cashback, and I was on the page, but I can't participate in the promotion. Because all the stars, as they should, did not converge ((
Hello, Olga!
Thank you for sharing your shopping experience.
Olga, you have been with us for a long time and we are very happy to cooperate. We conduct most promotions and competitions using a similar algorithm so as not to mislead users with new rules or conditions. The principle of receiving tickets for purchases is as follows: when a client gets to the promotion page, the system automatically records him as a participant. For all purchases with cashback from 2 rubles, a ticket with a unique number is attached, which allows you to take part in the prize draw.
If you have any suggestions on how to make them more interesting and better, please tell me. We are always grateful for ideas, they are often very relevant.
We often hold prize draws. We hope you'll be lucky in the future :)
Sincerely,
LetyShops team
Everything is very fast + Support always helps!
I made an order in the Fasttech store via LetyShops. The cashback didn't show up. I wrote to the customer service. They said they would contact Fasttech partners, I need to wait about 4 weeks. Well, ok, anything can happen, we'll wait. About a month passed, I received the order from the store, but there were no replies from the cashback. I decided to write to the store myself to find out what happened to my cashback. And what do you think? The store replied that they hadn't been contacted about my order, they hadn't received any requests. Well, why was it necessary to write about 4 weeks, why wait? They would have refused cashback for any reason, why give hope?
Good afternoon
Thank you for reaching out.
We promise to do everything possible to resolve the cashback issue as soon as possible.
If cashback does not appear automatically, we try to find out the reason by contacting partners. Communication occurs not with store managers, but with the managers of the affiliate program through which we work with FastTech. Sorry for making you wait so long.
Anna is monitoring the request and will contact you as soon as we receive a response.
We hope for a positive outcome.
Sincerely,
LetyShops team
I don't understand those who complain about long withdrawals, buy more and more often and you will be happy. I withdrew 7000 rubles in 3 years, a little bit is left and the cashback will increase to the maximum, I love this service, LetiShops, you are great!!! Thank you for getting in touch right away and helping with difficult issues.
Thank you for being there!!! The extension works in the browser, everything is very convenient, I encountered a problem once, the cashback was not counted and after contacting support, the problem was immediately solved, everything arrived, everything works, 5 stars for sure, I recommend it to all my friends. Special thanks to LetyShops managers, you work great with understanding and care about your customers.
I am writing to you for the last time, the cashback from the construction yard did not come, I bought a concrete mixer for 16k, I wrote everywhere I could, the reactions are really ZERO, are you writing positive reviews for yourself or what? Do you even exist there? In short, there will be no reaction and this time I don’t see the point in you. Your store is sh-t
Hello!
Thanks for your feedback.
We sincerely want to help you figure everything out. We sent several letters from help@letyshops.com, as well as through your personal account, the "Help" section. Unfortunately, for some reason we do not receive letters from you.
Please write to the online chat so that we can help you as soon as possible.
Sincerely,
LetyShops team
Several times they didn't credit the cashback, I wrote to them, no use, overall the service is not bad
Natalia, good afternoon!
Thanks for your comment.
Sorry if we kept you waiting. We are working to process requests faster. Currently, we respond within 24 hours.
Don't worry, please, we will help you with the cashback issue.
Sincerely,
LetyShops team