Good afternoon
Thank you for your feedback. Each store has its own terms and rates, according to which the cashback rate may vary depending on the category from which the product was purchased. We always publish this information on the store page.
Please note that the cashback rate in the Rozetka online store also depends on the product category and ranges from 1% to 4%.
We are always open to suggestions and grateful for your opinion, because it is you who help us become better.
If you have any questions or suggestions for improving the service, please contact us, we are always happy to help!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. We sincerely understand your dissatisfaction due to the non-accrual of cashback and share it, because in a similar situation we also do not receive a reward, but we are really upset that difficulties arose while using our service.
If you regularly have problems with cashback crediting, there are most likely some errors in the purchase algorithm or the device from which orders are made. Unfortunately, some browser extensions, antiviruses, programs and viruses can prevent cashback crediting by rewriting affiliate links.
To resolve this issue, please leave a request from your personal account, section "Help", we will try to figure out the reason for the loss of cashback and help you.
Criticism and comments about the service are necessary for us, because it is the constructive assessment of the service that helps to improve our work and the service as a whole.
We will be waiting for your feedback. Have a nice day!
Sincerely,
LetyShops team