Reviews about Letyshops in your country
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Reviews by registered users 35000
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They cheat here all the time. I have been cheated 3 times already. Today I bought some clothes, this site says 5% cash. That is, from my order amount of 190.92 rubles, it should be 9.5 rubles. But I received a message about 5.48 rubles being charged. Don't cheat your customers so brazenly. And please print all the reviews, not just the ones where you praise yourself. I will have to give truthful information about your cheating on the Internet.
Igor, hello!
Thank you for sharing your opinion. It's a pity that you got such an impression during your time working with our service.
The cashback rate on AliExpress depends on the category to which the partner classifies the product:
1.5% - mobile phones, tablets and laptops, computer equipment and accessories, audio and video equipment, external storage;
3% - everything else;
5% - mobile accessories, clothing, interior items, garden accessories.
Most likely, the purchase you made was classified as "everything else", so the return percentage was fixed at 3%. If you have questions about cashback rates or the service in general, you can always contact our customer service. We are always happy to help.
Feedback from our users is the most valuable thing for our company. It is always published. There are cases when we contact customers to help and understand in more detail.
We are grateful for all the comments, because it is you who help us develop and move in the right direction.
Sincerely,
LetyShops team
my reviews - do not pass moderation.. either positive reviews or not very positive ones, but to which there is an answer like: we will figure it out and accrue - do not worry. From the first day I have only problems with the service and accruals. Either the stores are not recorded, or the transition did not work, or the extension did not make friends with something .. etc. and another problem is the % cashback itself. Never, not once, was it that they accrued at the advertised %. So in the last 4 purchases on Ebay for the amount of $ 300 - cashback was accrued as much as 32 rubles. This is not the promised 1.65%, but about 0.15% and taking into account the withdrawal of money from 500 rubles, then with simple mathematics we get $ 5000 purchases for the accumulation and withdrawal of 500 rubles ---------- this is brutal! Think for yourself, is it necessary to participate in such a scam !? Where does the rest end up??))
Vitaly, good afternoon!
Thanks for your comment.
We are sorry that you have this opinion about the work of our service.
We have analyzed your account. We see that 3 reviews were previously left. All of them have been published. We do edit reviews if they contain obscene language, grammar and spelling errors, but the essence of the review does not change.
We are grateful to users for all reviews, including those that contain criticism and comments. With the help of such comments, we can fix something in the service and make it more convenient for you.
We understand your desire to receive a higher percentage of purchases. We would also be glad to know what category the eBay store classifies a particular product into and what reward it provides for it. Unfortunately, we do not know this information.
As for 500 rubles, such a minimum amount is optimal for the service economy. This way we can take on the commission for withdrawal so that our users receive cashback in full. And to make it more convenient to accumulate the minimum amount, we have a loyalty program and an "Invite a friend" program, we often hold promotions with increased cashback and share Lety codes.
If you have any additional questions, please write.
We stay in touch! :)
Sincerely,
LetyShops team
There is a suggestion: Add the ability to Rename or Add a CashBack Name, for example order number 31095192904679 and you could add to it what it is (31095192904679-Shashlik). It would be nice to track!
Hello, Yuri!
Thank you for your wish.
We will definitely pass it on to the appropriate department. Thank you for your attention to the service and desire to make it better.
Happy upcoming holidays! :)
Sincerely,
LetyShops team
I have been using this service for a long time, very good support, and cashbacks are withdrawn quickly. I recommend it to everyone.
All orders for Sportmaster have been rejected, I wrote a request, but it simply does not appear and I write again, the same story. Is this only on the Sportmaster topic or do you not get in touch at all? This has never happened before!!
Galina, hello!
Thank you for reporting the situation.
We have received your request. The manager has already taken it into work and will return with an answer within 24 hours.
Don't worry, please, we will do our best to figure out the reason for the cashback rejection and resolve the issue.
Thank you for shopping with us :)
Sincerely,
LetyShops team
They credit on time, I withdrew several times without problems. Real LetyShops.
Nothing arrived.
Ksenia, hello!
Thanks for your comment.
We want to help you understand the situation.
A request to the care service has been created from your account. To respond to the communication, please go to your personal account, section "Help".
All the best :)
Sincerely,
LetyShops team
At first everything was fine, until one day I decided to use cashback: AlfaStrakhovanie, Megafon and Yota, when paying on the sites it was displayed in the Light Shop resolution that there should be cashback, in reality it turns out everything is different. Some kind of scam straight.
Hello!
Thanks for your comment.
We are sincerely sorry that you have such an opinion about the service.
We cooperate with each store/service on different terms of cashback crediting. The terms are always published on their pages so that each user can read them before making purchases.
We see that there are requests to the customer service for orders from the stores you listed. Our managers reported the reasons for non-accrual.
Before making purchases, please read the information on the store pages so as not to worry about cashback.
There is also an online chat on our website, you can always write there. Managers will be happy to guide you through the conditions, and also tell you in which stores you can get cashback for the product/service you are interested in.
We are in touch :)
Sincerely,
LetyShops team
Cashback is constantly rejected citing the store!!!! scammers
Hello, Alexander!
Thank you for sharing your opinion.
We operate honestly and openly, both in front of our service clients and in front of the stores we cooperate with.
Cashback rejection is based on information from partners, it comes to us automatically. It is possible that an error could have occurred at some stage of data transfer.
We see that you have an open request to the customer service. Manager Tatyana is waiting for a response from partners regarding your order and will inform you as soon as there is news. If you have any questions, you can contact Tatyana or create a new request at any convenient time.
We are always happy to help our users :)
Sincerely,
LetyShops team
I don't know how you rate stores!!! I chose a store based on your ratings, paid for delivery in the hope of receiving the goods quickly!!! And it hasn't even left China for a month already!!
Hello, Alexey!
Thanks for your feedback.
The seller's rating is based on positive customer reviews, the number of orders and the length of the store's operation on the Aliexpress platform. We hope that the situation with the order will be resolved as soon as possible.
To clarify information about the parcel, you can contact the seller or use the Aliexpress online chat.
Sincerely,
LetyShops team