Reviews about Letyshops in your country
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Reviews by registered users 35000
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Therefore, we publish only our customers' reviews.
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Good day! I registered on LetyShops quite recently. The team is wonderful! They respond to all questions quickly and explain everything clearly, problems with cashback were compensated from the company's funds! Thank you!
Good evening friends, I learned about this service from a friend and immediately decided to use it, which I am very happy about, while my cashback amount is not very large, but I hope it will increase soon. And I continue to use this service with pleasure.
Yes, the cashback came, but recently I made orders on Ali, activating the cashback here, but it did not go through and did not register... and the goods are not cheap and the cashback would be normal... unpleasant in short
Hello, Artem!
Thanks for your feedback.
Don't be upset, please, we will definitely try to help. For this purpose, we have created an appeal on your behalf through the section of your personal account "Help" - "My appeals".
We will wait for feedback.
Sincerely,
LetyShops team
Good day! I have been using the service for over a year, and I am generally happy with everything, but when I calculated the amount of cashback from purchases, I found that on average 3.6 percent is accrued from purchases, which is why I lowered my score.
Good afternoon, Igor!
Thank you for sharing your experience of shopping with cashback.
We are glad to cooperate with you. Cashback rates are different for each store and depend on the terms of cooperation with partners. You can increase the percentage with Lety codes, statuses and during the period of increased rates. Follow our news on the website, in social networks and read the newsletter so as not to miss out on great deals.
Enjoy your shopping!
At first everything was fine. But as the increased cashback accumulated, problems appeared. Something was constantly interfering: turn off this, then that, exit another browser, check something, etc. And so on, constant instructions that were not there before. I followed them until problems with the computer appeared. Literally yesterday I went to the store, a day later - it does not let me in. Long correspondence ... I'm tired of it. It got to the point that I don't want to buy anymore and the buying process turns into a hassle. I'm not even talking about the "loss" of cashbacks.
Hello, Svetlana!
Thanks for your feedback.
The accumulated balance amount does not affect the operation of the account.
We understand your emotions. We also really don’t want our users to encounter difficulties when using the service.
At the same time, the correct operation of the site and transitions may be affected by third-party software on your device. Since we do not have access to your computer, we cannot influence the software settings on our part. Therefore, in some cases, we can really only help with advice and recommendations.
Svetlana, at the moment manager Andrey is waiting for your response in the appeal. We hope that the recommendations will help you successfully go to stores and make purchases.
Sincerely,
LetyShops team
Letyshops "forces" me to leave a positive review again :D I bought a phone in the official Samsung store, I went to the store website twice beforehand, but the cashback was not recorded. I contacted support, provided the order number and receipt, and support made a positive decision on my order and credited the cashback manually, from the company's funds! Thank you!
Good afternoon
Thank you for your kind words to us :)
We are always happy to help our users. We hope that in the future there will be no more difficulties with cashback accrual.
If anything, write on any issue. Have a nice day!
Sincerely,
LetyShops team
My problem with the accrual of Cashback was not solved. If Vitalik Vydavsky started to help you, know for sure that the issue will drag on, and there will be no solution. Questions, questions, but nothing on the case. These are the kind of employees there are (((( Learn, be more competent. Learning is light, and ignorance is the absence of solutions to problems (probably these people who "solve" problems do not have higher education either)
Hello, Anna!
Thanks for your comment.
It is a pity that you have formed such an opinion. The care service manager Vitaly is a responsible and loyal employee. Unfortunately, he did not receive a response from you in his request for a long time, but as a result, the cashback was credited to your balance.
Questions are our only tool that allows us to understand the reasons for the loss of cashback and help our users avoid difficulties in the future. When making a purchase, the store's recommendation was violated, which was the most likely reason for the loss of funds. We sincerely hope that such situations will not happen again.
If you have any ideas on how to improve the work of customer care managers, please write to us, we would appreciate your feedback.
Enjoy your shopping!
Sincerely,
LetyShops team
I think I have problems with cashback crediting. The credited 322.18 rubles have been hanging for a long time, although I make several orders every month and always with cashback. I receive another order, but the accrual does not change.
Good afternoon, Love!
Thanks for your feedback.
According to the information in the "Transitions" tab of your personal account, we see that there has been no activity in the account for a long time. Unfortunately, without going to the store, cashback is not credited. To understand the situation in more detail, we created a request to the customer service. We will be grateful for your response in the "Help" section.
Sincerely,
LetyShops team
For some reason, I also did not receive cashback, but when I contacted the Letyshops service support, they responded promptly after receiving my evidence and within a few hours transferred the bonus for the order from their own funds. My gratitude to them, there are all sorts of unforeseen circumstances that this service, support, copes with in a positive way. Once again, THANKS.