Reviews about Letyshops in your country
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Good evening! I decided to make an order for hotel reservations on the booking.com website, I go to the Leti website and from there I go to Booking, the icon at the top lights up green and confirms that the cashback is activated, but as soon as I start searching for hotels or enter the necessary hotel and my dates when going to the next stage, the subscription flies off, the stash at the top lights up red and it says cashback is not activated. And now I don’t understand how I can use the service and be sure that my reservations will be credited. Writing letters to support for each reservation somehow does not appeal (( Previously, there were no such problems, when going, the icon always burned green and it was clear that the service was active.
Hello, Anton!
Thank you for writing. Let's figure it out together.
Our extension is indeed inactive on Booking.com pages. This is due to the fact that the service prohibits the extension from working on its website: http://joxi.ru/zANJydXiBbKpZA . To receive cashback, you need to click the "Go to store" button before ordering. Information about the transition will be recorded in the tab: https://letyshops.com/user/motion . Unfortunately, the extension will remain inactive, since it cannot work on the Booking.com website.
If you have any questions, write to us, we will be happy to help.
Sincerely,
LetyShops team
The second year there is a problem with the accrual of cashback when buying insurance through the Cherehapa website. Thanks to the LetyShops service for helping very quickly!!! The first purchase on the day of sales, the cashback did not come, but, I hope, after three days of waiting, the manager will contact me, and the problem will be solved once again)))
Good afternoon, Tatiana!
Thanks for your response.
We are always happy to help and advise. The lost cashback for a purchase during the sale period is already on your balance. Thank you for being with us. We hope that further orders will be displayed automatically.
If you have any questions, write to me. Have a productive day! :)
Sincerely,
LetyShops team
You can't withdraw less than 500 rubles. Very bad.
Good afternoon
Thanks for your response.
At the moment, the minimum withdrawal amount is indeed 500 rubles. This is due to the fact that our service pays the transfer fee. If the conditions change in the future, we will definitely post the information on our website.
If you have any questions, write to us and we will definitely help you.
Sincerely,
LetyShops team
I've been using it for a long time, activate or not, the pair just doesn't see the purchase, I need to try similar ones.
Hello, Alexey!
Thank you for your feedback on the service.
Cashback is recorded in the system automatically based on the data we receive from partners. If orders do not appear in the system, we also do not receive a commission from partners.
To understand in more detail and help, we have already created a request to the customer service through your personal account, section "Help". You can respond through the tab "My requests" or by writing to the mail support@letyshops.com. We are waiting for feedback, Alexey.
We hope to continue our cooperation.
Sincerely,
LetyShops team
I made an order for 30,000 rubles on March 28, 2019. They didn't give me cashback, almost 2,000 rubles were lost, the support service takes a long time to respond, but it does respond, I think I'll have to put this information on YouTube channels, let the bloggers figure it out and LetyShops, shame on you! So many people on VKontakte without cashback, how many people on PlayMarket write that they are left without cashback, do you understand that you have ruined your reputation?
Good afternoon
Thank you for your comment.
We are always open to our users. If all the rules and conditions of partner stores are met, cashback is regularly credited to the balance. Here are some of the main reasons why there could be difficulties with displaying cashback from Aliexpress:
- enabled third-party extensions and blockers in the browser;
- adding products to the cart before leaving us;
- search for coupons and their use before moving from LetyShops;
- price adjustment by the seller.
Don't worry, customer service manager Ksenia will try to help you. Please expect a response by the end of the day.
Sincerely,
LetyShops team
They deleted me as a user and forced me to register again? where of course there is not a penny saved. and in order to write a review you need to register / the perfect crime / because registration takes place in 1 click. and now my mail has only such an account, empty...
Hello!
Thanks for your comment.
Don't worry, please, let's get this straight first. We can't delete your account for you, only the user with access to the account can do it. If you didn't do it, we are ready to help you with the situation. The security manager is trying to contact you by email. Please reply, he will help resolve this misunderstanding.
We are waiting for your feedback.
Sincerely,
LetyShops team
I bought a product and the cashback didn't come
Good afternoon, Timofey!
Thank you for writing.
Usually cashback is fixed within 24 hours. We have created a request to the customer service on your behalf to help. You can respond via the "Help" section of your personal account or by email at support@letyshops.com.
We would appreciate your feedback.
Sincerely,
LetyShops team