Purchases at Temu with cashback in Portugal
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (159)
Therefore, we publish only our customers' reviews.
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About the store, well, it has "good prices," but not every time I try to buy from here or from the app, the link doesn't work, and the times I've made purchases, they reject the bonus... I thank the Letyshops team for their support and that they gave me a bonus for at least one of the purchases... but I'm not entirely happy about that store... it's a pain having to keep asking for purchases to be reviewed and disputed...
Hello!
We really appreciate your feedback. We'd like to explain that, according to store rules, refunds aren't issued if you purchase from the mobile app. But we hope your next purchases go well and you can take advantage of the cashback ❤
the cashback waiting time is too long
Hello.
We understand that the wait for a refund is a bit long, but we have no control over it, as it depends on our partners.
The app doesn't open anymore and I don't like to log in from here or anything, that's as far as we go if they don't change it, Walmart is there too.
Hello!
Unfortunately, according to Temu and Walmart's terms and conditions, cashback is not credited for purchases made through your own mobile app.
Well, I've already made my first purchase with this app, let's see what happens.
Any questions, please feel free to contact us through the “Help” section ❤
Terrible, all items are out of stock
