Purchases at SHEIN with cashback in Portugal
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (276)
Therefore, we publish only our customers' reviews.
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I love shein and I love LetyShops hahaha best impossible combination. Many discounts, from the brands with the best rating and the highest percentage of cashback. I will continue consuming and recommending.
Lately it takes a lot before it worked better
Hello!
We understand that nobody likes to wait, but SHEIN cashback is confirmed in 90 - 140 days after placing an order. We're sorry, but we can't speed up this process.
All the best,
the LetyShops team
This is the second time this has happened to me, whenever I activate the cashback through the web then they give me problems to collect it, they never accept it. Then they take 4 months to give you an answer....
Hello!
We are very sorry for the inconvenience. We have already sent the request to our partners and are waiting for the response. Do not worry, we will control your case and we will notify you as soon as something new arrives. We hope it will be positive and fast.
All the best,
the LetyShops team
I like the app but as I read in a comment, I don't understand why accelerating the cashback accreditation process is not valued. For example, in shein they take more than two months and in just It it's practically in days. If you want to encourage the use of this app, people are interested in having the money to continue with their purchases or at least it can be encouraged. I would like you to consider it.
Hello!
Thank you very much for your comment. We understand, but each store has its own time to process the information and transfer it to us. We await confirmation with our users.
All the best,
the LetyShops team
I have an outstanding balance but it takes a long time to be paid. an order that i made in shein in april tells me that it will be sent to me for august, i think that is exaggerated. You could look at this because if it's supposed to be an app to earn chashback it's too slow. I do not like
Hi Rosie!
We fully understand that no one likes to wait, but the waiting time depends on our partners and we cannot rush it. The maximum time for confirmation of the cashback in SHEIN is 140 days, but it is the limit period, in fact the refund is credited before.
All the best.
The LetyShops team
Super upset and outraged. Fulfilling all the steps I have been waiting for the cashback for months. Recommended by a friend but I have not received anything and I have already made 3 purchases in a row.
Hello Valeria!
Thanks for your comment. Don't worry, our agent Maria will monitor the processing of your application and will help you if something goes wrong. As soon as we receive the response from the partners, we will notify you.
All the best,
the LetyShops team
