Purchases at SHEIN with cashback in Portugal
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (276)
Therefore, we publish only our customers' reviews.
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I have been buying in shein for several years and I love it, but it is the second time that the cashback does not recognize me when it is at 30%
Hi, Noelia.
Thank you for your comment ❤
Don't worry, we'll do everything we can to find your refund and return it to you in full.
We see that the requests have already been created, from the lost cashback. Follow their status, please. As soon as we get any news, the status will change.
All the best!
The LetyShops team
I placed an order several weeks ago and I have not yet obtained the cashback, it says that it is not found, I have made another one and I hope they will deposit it. I love shopping at shein
Hello Julia.
Don't worry, we will do everything in our power to find your cashback. Follow the status of your request, please.
Regarding the cashback of your order number GSHMHY00S000AUQ, the cashback is pending and will be credited within 120 days;)
If you have any questions, you can always write to us through the Help section of your personal account.
All the best!
The LetyShops team
Very well everything, it takes a while to return the Cashback (a month or less I do not remember well, but not more)
