Purchases at SHEIN with cashback in Portugal
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (276)
Therefore, we publish only our customers' reviews.
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Excellent app, and I would appreciate it if you had more plus-size stores in the future, since they tend to be more expensive and the cash bank would be appreciated.
I love it, I always buy here
Super good with the purchase I made and fast shipping.
Good afternoon!
We wish you even more pleasant and profitable shopping :)
I did receive cashback from one order I made, but not from the second one. I filed a claim and they told me it could take up to four months to get a response.
Hello, Veronica.
Thank you so much for creating your application. Don't worry, we'll do everything we can to find your cashback and help.
We've already contacted our partners to find out the correct reason why the cashback hasn't been registered and return it to you. This process can take 3-4 months, and unfortunately, we can't expedite it.
Please monitor the status of your application. If you have any questions, please email us at support@letyshops.com.
All the best!
The LetyShops team
There are some items that are super good and come in large sizes, just like I need. Perhaps sometimes the quality of some fabrics and patterns is poor. The duvet covers are 10...
I love everything I bought at Shein, it's reliable and there's always something for everyone.
Garbage! I placed an order when there was a 25% discount on the order, carefully checking all the requirements to be able to fulfill them, and now it turns out they "can't find the cashback," that they've asked the store, and it could take up to 4 months for them to respond. What a rip-off...
Hello, Marcos.
We understand your emotions. Like you, we're also interested in receiving cashback. Only in this case do we receive a commission from our partners.
We've contacted our partners to understand the reasons for your cashback loss. Unfortunately, we can't expedite the process. We'll notify you as soon as we receive a response. Please monitor the status of your request.
All the best!
The LetyShops team
I was afraid to order clothes online because I didn't know the quality and size. I've received two orders I placed a couple of weeks ago, and I've loved everything—the sizes are perfect and the quality is incredible. I already have another order pending, and of course, I'll continue shopping at Shein.
I placed an order and the cashback wasn't recognized. I filed a complaint and sent the receipt, but I'm still waiting for a response. Unfortunately, it doesn't look like I'll actually receive the cashback. What a disappointment.
Hello, Soriana.
We are sorry you have such an opinion :(
We've contacted our partners to understand the reasons for your cashback loss. We'll notify you as soon as we receive a response. Please monitor the status of your request.
All the best!
The LetyShops team
I love shopping at SHEIN for myself and my entire family. I also recommend it to all my friends. A discount for my Instagram @pilijaenr is what I post everything on. And with the LetyShops discounts, it's already wonderful.
Hello,
Thank you very much for sharing your experience❤
We're happy to help you save.
All the best!
The LetyShops team
