Super professional. María M. helped me and resolved all my issues. I made a purchase at MediaMarkt, and when I was paying, the cashback error faltered. It showed 2.75% and then 10%. Letyshops took care of paying the remaining percentage up to that 10% out of their own pocket. The management of these guys is incredible. 10/10. Highly recommended.
Hello, Alvaro!
We really appreciate your comment. We're always happy to help all of our users. ❤
Perfect service. Every time I've had a problem, they've solved it very quickly. I've already gotten my €97 refund. I recommend it.
Hello!
Thank you so much, Pablo, for sharing your experience using our service. We really appreciate you shopping with us. ❤
For small purchases, it works without a hitch, but when you make a large purchase, the algorithm curiously fails. I'm not the only one this has happened to... When you write to customer service, they tell you it's not their fault, but the store's. The end result is that you hire a service and it doesn't deliver. Obviously, they're covered, since the terms and conditions make it clear that they're not responsible for any flaws in their algorithm... If it's your product, they should be responsible for their flaws, I say... The end result: They haven't solved anything for me. They offered me a coupon to increase my cashback for two days, which makes no sense; it's like spending money again. They've given me back a sixth of what they should have and are offering me more cashback... Anyway, I won't use this service again.
Good afternoon, Dani!
We're very sorry you've encountered this situation. If for some reason the partners don't transfer the information for your purchase, we're not left without compensation either. Therefore, we don't always have the opportunity to fully compensate the lost cashback. We've added a partial bonus to please you a little. We hope our recommendations, given by our agent during the consultation, are helpful and will help you avoid losing any more cashback.
Good day.
If this app's revenue generation relies on technology, it leaves a lot to be desired. I've had several occasions where, before making a purchase, I check that the browser extension is activated, only to see that the cashback doesn't appear when I actually make the purchase. After submitting a request to have it processed in-store and the transaction appearing in the Letychops statistics (waiting four months), the response is that since the seller hasn't responded, they can't do anything. I'm already questioning the veracity of this service (it works for small purchases, but for purchases over €400, they wash their hands of it).
Hello!
We're very sorry for the situation. Losing cashback can be caused by several factors, and we can't always detect them. We reach out to our partners, but sometimes they don't respond for some reason. We've added a partial bonus to please you a little. I hope our recommendations are helpful and help you avoid losing any more cashback.
I think it's great to be able to recover some of the money I spent. I also requested a withdrawal, and in less than two hours I had it in my account. I received it. I recommend you use it.
Thank you so much for recommending us!
This cashback platform is great!! At first I had my doubts because it seemed strange to me that I could get part of the money back for shopping, but yes, it's real and it's great!! I'm so glad I created a LetyShops account because it's so cool!! Depositing your money is super fast and painless.
Hello!
Thank you so much for trusting us. We're glad you like our service and enjoy shopping at LetyShops ❤
Te devuelven dinero de tus compras, aunque sea unos céntimos, pero al final es bastante dinero. Yo he conseguido 40€ con mis compras de Aliexpress y Shein. Algunas plataformas, como Mediamark no acepta el cashback desde la web de las islas canarias, lo cual me parece un punto negativo. Solo he retirado dinero una vez y la experiencia fue buena, en un par de días tenía el dinero ingresado en mi cuenta. Estoy contenta con la extensión de Chrome y con la app en general, por lo tanto, la recomiendo y seguiré usándola.
¡Hola, Carmen!
Muchísimas gracias por compartir tu experiencia de usar LetyShops. Nunca viene mal ganar un dinero extra cada mes ❤ En cuanto a la acreditación del cashback de Media Markt, te entendemos, pero cada tienda tiene sus condiciones.
¡Disfruta tus compras y gracias por estar con nosotros!
It's a very useful app. Every time you make a purchase, you get a percentage back. It may take a few months, but once it arrives, you'll receive it. You can use the cashback money on other purchases or transfer it to your account. It's wonderful!
Hello.
Thanks so much for reviewing us, Jessica! We're glad you enjoy shopping with us ❤
It's a great app to receive cashback on purchases, but my opinion is more focused on customer service. They're wonderful, friendly, attentive, always kind, and respond super quickly. I wish all companies had this kind of customer service. It's pure fantasy, really. I only have words of gratitude.
Hello!
We're glad to hear you've enjoyed our customer service. We really appreciate you staying with LetyShops!
Tina served me, and I give her a 10 for attention, respect, and above all, for her dedication to doing her best. We didn't get what we requested because the store didn't accept it, but she fought for me to receive part of the cashback that was due to me. We tend to complain when we don't like something or are unhappy with a certain task, but I also like to publicly acknowledge it when good work is done. Thank you so much again for your attention. I wish many salespeople treated their customers as well as you did with me. ❤️❤️❤️
Hello!
Thank you so much for your comment about your experience. We really appreciate it ❤