The app is good, but recently when ordering from a phone, the cashback does not come... In any case, in a year with the help of this service I saved about 4000 UAH, which is not bad at all)
Hello, Vitaly!
Thank you for the kind words. Please don't be upset, we will definitely help you figure out why the cashback from the phone is not recorded.
Having reviewed your personal account, we noticed that you have already created a request to the care service to resolve this issue. The manager has already responded to your request and is waiting for a response from you.
Thank you for shopping with us.
Sincerely,
LetyShops team
Not bad service. My status has risen to bronz. Now it's dripping a little more. 1300 cashback has accumulated. At first, I didn't make all the orders correctly. To get cash, you need to go from the LetyShops page to the desired store. Now I've mastered it, everything is fine.
Good afternoon
Thank you for your feedback. We are sincerely glad that cashback on your orders is successfully accrued.
To receive cashback, you don't have to go directly to the store from our service. You can install our extension and activate cashback with just one click on the partner store's website.
Enjoy your shopping with cashback!
Sincerely,
LetyShops team
Useless service, no cashback, they've been sorting it out for a month and a half, but it's no use.
Hello, Sergey!
Thank you for sharing your opinion. We ask you not to be upset. It is very important for us to understand the reason for your cashback not being credited, so we sent a request to partners. Unfortunately, we have not received a response yet. The customer service manager is monitoring your request and regularly checks the relevance of the information on your request. As soon as a response is received, he will contact you immediately.
We hope for your understanding. Have a nice day!
Sincerely,
LetyShops team
Cashback says it is activated, but in fact: we reach the payment gratitude page and see the inscription "Activate cashback"!
Good afternoon, Ivan!
Thank you for writing to us. The thing is that when making a payment you are redirected to the payment system website. The extension cannot be active on this website, since payment systems prohibit the operation of all programs/extensions for the security of their clients' payment data.
We will definitely help you understand the situation in more detail. Your account has created request #1363134 to the care service. You can respond to the request through your personal account, the "Help" section, or the email address to which the account is registered.
Thanks in advance for your reply.
Sincerely,
LetyShops team
I do not recommend a service that deceives its users and their statements, the minimum withdrawal is 500 rubles because we pay the commission instead of you!! right? here is an example, I withdrew 562.51 rubles, 238.62 UAH came in, the RUB exchange rate is: 0.4080 / 0.4300. 562.51 * 0.43 = you can calculate yours yourself, it is scary to imagine that the company gets the same amount of cashback for our money as we do, at least 50% is taken for itself and on the exchange rate it is specifically interesting with 380,000,000 UAH. how much profit is on each profiteer.
Good afternoon, Alexander!
Thank you for your comment. We are very sorry that you have such an opinion about the work of our service. In fact, the commission for the transfer of funds is paid by our service. Since your account is opened in the Russian ruble currency, when withdrawing funds, a conversion occurred at the current rate of the Central Bank of the Russian Federation.
We apologize for misleading you in our open message and informing you that the conversion takes place at the NBU rate.
To immediately receive cashback in a currency convenient for you without conversion upon withdrawal, we can offer you to register a new account. Unfortunately, changing the currency on the current account is not possible. Changing the country and currency may result in errors in orders, statistics, and your balance amount.
Alexander, if you have any additional questions, please write to us, we will try to give you comprehensive answers. Have a nice day!
Sincerely,
LetyShops team
Very upset. Good cashback service. Made a good promotion New lety code LS10_220518 will also increase your cashback by 10 times for 5 purchases. The amount of cashback for your orders with the lety code should not exceed 3,000 rubles. Otherwise, the cashback will be rejected. I made an order for 3,000 rubles, but the point is that before that there was another code with other restrictions, where I made an order for cashback in the amount of 2,500 rubles. And as it turned out, for some reason, they are summed up and for the last one I certainly will not receive anything ... I had to cancel it, although it was not written anywhere, because even the letter talked about "The amount of cashback for your orders with the lety code should not exceed 3,000 rubles." The most offensive thing is that this is not honestly stated anywhere ... Disappointed (although I understand that you can go broke like that - that's why 3).
Alexander, hello!
Thank you for your feedback.
The situation that happened with the code upset us very much. As you know, the first code was rejected due to its use for commercial purposes. We sincerely wanted to please you with a new code. We apologize for the lack of information on its use. We will definitely take your comment into account and will make every effort to prevent such cases in the future.
If you have any questions or suggestions, please write. We will be glad to listen to your opinion.
Sincerely,
LetyShops team
Let's congratulate Letyshops 5,000,000 users, 60% of whom have not yet saved 500 rubles. And who has reached the goal, do not worry about the usd/rub rate, do not check or recalculate it, it is theirs, not yours, be sure.
Hello, Alexander!
Thanks for your feedback.
At the moment, the minimum amount for withdrawal is indeed 500 rubles. This is due to the fact that the withdrawal fee is paid by our service. So that you can quickly accumulate the minimum amount, we often hold promotions, increase the cashback rate and provide Lety codes. You can also use our referral program .
Regarding currency conversion. Stores provide us with information about the amount of orders in different currencies. Depending on the currency of your balance, the conversion occurs at the rate of the Central Bank of the Russian Federation or the National Bank of Ukraine. If you have any additional questions, write to us.
Sincerely,
LetyShops team