The kopeck cashback goes through, but the cashback for 11,999 UAH was lost. The support service wrote back in every possible way. It's time to look for a more reliable cashback.
Hello!
Thanks for your comment.
The order amount does not affect the process of recording order data.
Unfortunately, we have not received the necessary information regarding your order to send a request to partners. A receipt is required to send a request. Since we have not received a response from you for a long time, the request has been closed. We will be glad if you send a photo or scan of the receipt to support@letyshops.com. We will help resolve the issue with cashback accrual.
Thank you in advance for your reply.
Sincerely,
LetyShops team
In this service, withdrawals start at 250 hryvnias, and you can't even withdraw less to your phone. In other services, withdrawals start at 5 hryvnias to your phone. Therefore, I won't have any more business with your service(((
Good afternoon, Natalia!
Thank you for the feedback.
The minimum withdrawal amount on our service is 250 UAH. Due to this limitation, we pay a commission for all transfers. Information about the amount limit can be found in your personal account, section "Withdrawal", or in the client agreement. You can read it before registering on the site.
Write if you have any questions. We will be happy to answer.
We hope for further cooperation.
Sincerely,
LetyShops team
my reviews - do not pass moderation.. either positive reviews or not very positive ones, but to which there is an answer like: we will figure it out and accrue - do not worry. From the first day I have only problems with the service and accruals. Either the stores are not recorded, or the transition did not work, or the extension did not make friends with something .. etc. and another problem is the % cashback itself. Never, not once, was it that they accrued at the advertised %. So in the last 4 purchases on Ebay for the amount of $ 300 - cashback was accrued as much as 32 rubles. This is not the promised 1.65%, but about 0.15% and taking into account the withdrawal of money from 500 rubles, then with simple mathematics we get $ 5000 purchases for the accumulation and withdrawal of 500 rubles ---------- this is brutal! Think for yourself, is it necessary to participate in such a scam !? Where does the rest end up??))
Vitaly, good afternoon!
Thanks for your comment.
We are sorry that you have this opinion about the work of our service.
We have analyzed your account. We see that 3 reviews were previously left. All of them have been published. We do edit reviews if they contain obscene language, grammar and spelling errors, but the essence of the review does not change.
We are grateful to users for all reviews, including those that contain criticism and comments. With the help of such comments, we can fix something in the service and make it more convenient for you.
We understand your desire to receive a higher percentage of purchases. We would also be glad to know what category the eBay store classifies a particular product into and what reward it provides for it. Unfortunately, we do not know this information.
As for 500 rubles, such a minimum amount is optimal for the service economy. This way we can take on the commission for withdrawal so that our users receive cashback in full. And to make it more convenient to accumulate the minimum amount, we have a loyalty program and an "Invite a friend" program, we often hold promotions with increased cashback and share Lety codes.
If you have any additional questions, please write.
We stay in touch! :)
Sincerely,
LetyShops team
Since I haven't used LS services for several months, they sent me a personal bonus leti-code with a 50% increase in cashback on all stores. I decided to check out this attraction of unprecedented generosity, made an order not on eBay. Order amount: 503.87 rubles ($7.55), order date: 12/07/2018 - cashback TARARARAMMM - 2.50 rubles, i.e. less than 0.5%, and this is with their notorious leti-code!!! P.s. They also let reviews through their censors. In general, LS is not the same anymore...
Leonid, good afternoon!
Thank you for sharing your opinion about the service.
We will be happy to tell you about fixing orders from the eBay store. Initially, the cashback amount may be displayed incorrectly, but do not worry, during processing the amount will be pulled up and displayed correctly. We have shared this information on the store page so that users can always get acquainted with it.
We've analyzed your account. We see that all your previously left reviews have been published.
If you have any questions, you can always contact us :)
Sincerely,
LetyShops team
I bought 2 items, the first item I waited for cashback for 28 days, and the second one, in 11 days, I already had cashback, I withdrew it quickly, I will soon be making a big purchase, I know that letyshops will not let me down. Good luck to everyone and use letyshops and good support so far!
All issues are resolved without problems... I am satisfied! Some require time, but it is not critical...
I bought a TV, paid for it today, waiting for my cashback, I hope that Foxtrot won't let me down!!!!! There are no problems with cashback accrual with Aliexpress!
Olga, good afternoon!
Thank you for evaluating our service :)
Cashback for an order from Foxtrot UA will definitely be credited to your balance. For now, it is displayed with the status "Pending". The store needs time to transfer data, deliver the goods, process the information and transfer it to us. You can always see the estimated waiting times on the store page and in the "Orders and Finances" section. To do this, hover the cursor over the question mark next to the order status.
We hope that the TV will please you more than the credited cashback :)
Sincerely,
LetyShops team
16 orders were lost! They explain it as in the following, with anything but their fault: It seems that 11.11 is their first time!!! Read the server logs, demand Ali logs, fulfillment of contractual obligations, etc. to the increase in traffic should react to changes in conditions - react to technical problems - hide behind contracts and provide in advance (I think all this has long been decided and done) And the reaction is too sluggish - 2 weeks have passed, and only now the situation is emerging, how do they explain, who to blame and what happened. In general, it smells bad ... I suspect that this is not only Ali glitches and crooked hands of users. I wonder how many "losses"? What is the % of losses? Who was compensated - and you do not be lazy and calculate how much you were not paid and multiply by at least 300 thousand monthly users (according to ain.ua)! Somehow it's not serious on the part of the service, especially if you see how much has been invested in promoting the service - it's simply incomparable in terms of amounts!!
Sergey, hello!
Thank you for sharing your experience using the service.
We understand that the situation has upset you. We also did not receive any rewards from partners, so we compensated the maximum possible part of the cashback.
This year Aliexpress has made the conditions for receiving rewards much more complicated by adding a rule about coupons and adding products to the cart before moving from us. We assume that many losses occurred for this very reason.
Partial compensation allows you to get a ticket for each of your orders and take part in the drawing, try your luck and maybe win one of the cool prizes.
We sincerely hope that such situations will not arise again.
Sincerely,
LetyShops team