A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
I placed an order for Temu, but cashback was not credited, why is that?
Good day!
If the cashback did not appear in your account after making a purchase, please create a search request in the "My Cashback" section.
In your personal account, the order list will show the "Pending" request and instructions on how to process it. As soon as there is news, the status of the request will change automatically.
If you have any questions, write to us through the "Help" section.
Have a good mood :)
When will cashback be credited?
Congratulations!
Each store has different crediting terms. For Temu, the cashback confirmation time is from 60 to 100 days. Very often it happens faster ;)
As soon as we receive confirmation from partners, the cashback will automatically move to the "On balance" status.
Have a great mood!
Very long, especially when it says it is delivered to the airport warehouse, it feels like it is getting to a warehouse in another country
Addition:
The goods are taking a very long time to arrive, I hope they arrive faster with Alika, and to be honest, I'm already thinking about whether to order from here again.
For some reason, TEMU doesn't have as high a cashback as it used to. A couple of times a month it went up to 35-50, and now it's 13 and that's it
Good day!
We understand, we want to see the same "high" percentages again :)
The rates are changed from time to time by the store itself, but we make sure that promotions with increased cashback return regularly. We recommend that you check the app or website from time to time - hot offers may appear at any moment.
It's the best you can get around here, at least with everything we buy, we need to have a little more excitement around here, hahaha
100% cashback will be returned if you are a new user to the topic or to Letishops?
Congratulations!
100% cashback today is only valid for users who have not yet purchased and installed the Temu application.
Well, I've been waiting for a long time for cashback from Temu. I made the purchase 2 months ago, received it a long time ago, and the cashback is still pending. The product is identical on AliExpress, but the cashback is credited much faster.
Congratulations, Olena!
Each store has its own data processing deadlines, so confirmation times may vary.
They are usually listed on the store page and next to each purchase in your account.
As soon as partners transfer the reward to us, the cashback will automatically change its status to confirmed :)
I've been waiting for a cashback increase for a month; it used to happen every week.
Congratulations!
In order not to miss the increase, we recommend periodically checking the website or app. In October, definitely wait for the "Hot Cashback" ;)
We try to regularly give users nice bonuses in the form of increased interest ❤