A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Thank you for the cashback! Tell me, is there any plan to increase the cashback in the near future?
Greetings!
This store has frequent promotions. Stay tuned for updates. =)
Will there be cashback if I have already placed orders with this program?
Of course, at the rate of a regular user.
Happy shopping!
I am really happy with this app. At the moment I have accumulated cashback, waiting for the date they have set for me to receive the cashback and the truth is that for people who consume a lot online, Temu, AliExpress, etc. it is good to recover a little of what we spend so bravo.
Terrible for Letyshop. I spend a lot of money on Temu and I never get the cashback. I could have earned tons of cashback and I haven't received a single cent.
Hello, Aroa!
Unfortunately, if you make purchases within the Temu app itself, cashback is not credited. After activating it, you will be redirected to the web version of the store. If your purchase was successful, you can claim the lost cashback by creating a request in the "Help" section.
Am I considered a new customer if I already have an account but I haven't placed any orders yet?
Good day!
In this case, we cannot guarantee cashback as for a new customer. But you can try.