Purchases at SHEIN with cashback in Philippines
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1053)
Therefore, we publish only our customers' reviews.
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the store is good! i made a purchase at shein! it comes out in transactions but in cashback it doesn't come out!
Hello!
To understand why the refund was not credited to your account, we created a helpdesk inquiry. You can find it in the "Help" section, "My queries". We look forward to your response.
Greetings,
LetyShops team
It is good, but if it takes time for them to deposit you. But if they do, well it just takes patience.
Good day,
Stores need time to process the information and transmit it to us. You can see the terms on the store page. This time is necessary to transfer information and remuneration of the order. If you have any further questions, don't hesitate to contact us.
Greetings,
LetyShops team
I made a purchase in this application but the Casback is not reflected to me
Good afternoon.
Things that can cause loss of cashback:
- third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- transition during checkout in tabs / pages.
We created a help desk inquiry to resolve this matter.
Greetings,
LetyShops team
I have not been approved for an entry and they told me that it was approved on October 19 and passed from the SHEIN store
Good afternoon.
We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
My cashback is still not reflected and several days have passed and nothing !!!!
Good afternoon.
Brenda, we are also interested in getting the cashback. If the order does not appear in the user's account, the partners do not pass on the commission for the purchase. To solve this situation, we have created a consultation to the attention service. You can write us by mail or in your personal account, the section "Help", "My queries". We wait for your reply.
Sincerely,
LetyShops team
I would like you to add Honduras to the list of countries that receive cashback with this store.
Hello!
If the conditions change in the future, we compulsorily publish this information on the store page.
Greetings.
LetyShops team
The store is excellent, I really like clothes and it arrives very quickly in my country. If I realize that the casback is not yet reflected in my account, it is still pending, since the estimated time for it to be credited has passed.
Good afternoon.
Thank you for ordering with LetyShops.
We see that your purchase is in the "Pending" status. Partners need time to process and transmit order data. Information on the maximum accreditation time for orders is on the store page.
Greetings,
LetyShops team
I canceled an order, I bought it by mistake, and I asked for a refund and it says that they already gave me my money back, but in reality it is not like that, I check my account and I do not mean a refund.
Good afternoon.
To resolve this issue, please contact SHEIN store support. We hope everything goes well.
Greetings,
LetyShops team
