Purchases at SHEIN with cashback in Philippines
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1054)
Therefore, we publish only our customers' reviews.
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Unfortunately whenever I place an order in shein they never credit me for doing the steps correctly lately they deny me or they do not even appear as much as in aliexpress as in shein, I always have to enter them manually they deny them and when they approve me it is not even the percentage of the purchase
Hello.
We are sorry that you faced such a situation.
For the cashback to be credited, it is necessary to make the purchase after going to the store from LetyShops. You can find other tips to reduce the risk of losing cashback at: https://letyshops.com/en/shopping-rules.
We see that you have created a new request, please follow its status. If you have any questions, do not hesitate to contact us through the Help section of your account. We are always ready to help you;)
Sincerely,
LetyShops team
Shein is great, I've been buying for years now.But ever since I've been using this cashback app, I ALWAYS have to enter it manually and wait months for my money to be credited.
Hello!
Thanks for your feedback!
Try to make your purchases in another way, for example, use the mobile version of our site in the browser of your phone or a computer. If you have any further questions, please write to our Customer Service, we will do our best to help you. :)
Best regards,
LetyShops team
It is the fourth time that I place an order in this store, and removing the first, the rest of the times the Cashback is wrongly credited. They indicate that my purchase is for a lower quantity than it actually is. I have opened a query every time to justify that my purchases are for higher amounts and that the Cashback is being wrongly credited to me. I don't know if the error is from Shein or Letyshops, but they always leave me waiting for months without doing anything about it, instead of verifying the data and modifying the amount to be credited. I am quite disappointed, Letyshops.
Hello.
We are sorry that you have such an opinion. The amount of the cashback may be different in the case of using some discount codes, for example free delivery. The amount up to the confirmation date must be changed.
If this doesn't happen, don't worry, our managers will help you solve it.
Sincerely,
LetyShops team
Bought and received my first cashback through this website! I love buying things off SHEIN and it's such a shame I've only found out about letyshops recently!!
Twice I placed orders on SHEIN and twice I had to apply for lost cashback. The first time the LetyShops team was efficient and found it in recor times, I hope so again this time
Good morning!
We are already working on solving your cashback problem and will update you as soon as possible.
We apologize for the inconvenience and invite you to pay attention to the following information.
Unfortunately, the attribution of cashback is a fairly delicate technical process and it is essential that the service is used in the correct way 100%. Always remember to activate the cashback by accessing your favorite store through the shop page on LetyShops, before placing any product in the cart (even if you do not want to complete the order at that time), and never delete cookies before completing a order. By doing this, you will have done your part to make the service work as efficiently as possible. We are at your complete disposal for further clarifications.
Cordially,
LetyShops team.
I had doubts about using the application, and now I have used it a couple of times and everything is fine, I am delighted !!!
Received cashback after 30 days but worth it
