This is a pain. Besides the time it takes to claim, they end up denying your cashback without any explanation. They just say I've broken a rule, but they don't tell you which one. This app isn't worth it to me. I'd just buy from another site instead. It was a bad experience for me. 50% cashback was too much... I already thought it was weird.
Hello.
We're sorry about what happened with your purchase. According to the store's information, a coupon was used in the order, which violates the cashback program terms. However, LetyShops has issued a partial refund with its own funds to support you in this situation.
I won't buy from this store again. They've never given me cashback. I gave it one last chance. I haven't had any problems with other stores on the platform, only with this one.
Hello!
Unfortunately, we often receive negative responses from members. Therefore, we would appreciate it if you could record a video of your next purchase. This way, we can better analyze what's happening and provide you with a more precise solution.
They don't give cashback for "breaking store rules" by following all the steps and meeting the requirements, unlike other stores where it's always worked for me. It's the only one I've had this problem with, coincidentally, on a high-value order.
Hello, Carla!
We apologize for any inconvenience. We've already credited you with cashback for your purchase. ❤
Everything was perfect. Very good items, fast shipping, and they approved the cashback even before the deadline. I'll keep buying.
❤
My stars go to cashback. The pharmacy is fine, it has good prices, but when you try to get credit for what you spent, it's never done right. Thanks to Letyshop, I got it. I don't think it's fair to have to argue and waste my time on this. I don't think I'll buy from this pharmacy again, at least not through this app. Letyshop does work, and it works quickly.
I have already made 3 purchases and they have not credited any of them. I have had the 3 disputes open for almost 4 months now.
Hello!
Don't worry, please. Our agent Julia is monitoring your case. As soon as the partners respond, she'll let you know.
Good products but cashback is not “accepted”
Hello!
Thank you for leaving your review and creating a request to search for your lost cashback. We're now searching for your order in our system. If it's not available, we'll contact our partner to get an answer and your bonus.
Don't worry, you'll get a response or notification soon ❤