The service is generally good... but one purchase from AliExpress was missed. I like the frequent promotions and offers. I think the cashback could still be more.
Good afternoon
Thank you for leaving a review.
We make every effort to develop the service, hold promotions, connect new stores. It is important for us that users can conveniently make purchases through our site.
To resolve the issue of non-accrual of cashback, we have created a request to the customer service. We will be glad to receive information about the order on the tab "Help" - "My requests".
Sincerely,
LetyShops team
I started using LetyShops less and less. The % of credits became low, normal Letycodes are rare. I wish they would send me some kind of increasing code for my birthday) The wait for the return of the cash is longer than stated. I need to write requests more often so that everything is taken into account. Lately, the cash has not appeared, I even stopped writing requests, because due to the low % of the cash I do not want to waste time on correspondence and prove that I did everything correctly (although transitions on the site are visible and I constantly take screenshots). I want to expand the number of online stores with which LetyShops will work - Detsky Mir, Next, H&M, Reserved, Wildberries, etc. LetyShops has become uninteresting
Hello, Tatiana!
Thank you for your comments and suggestions.
We will be glad to connect new stores. Therefore, we will definitely pass on your wishes.
We try to please users with increased cashback often and send Lety codes to increase the rate. Follow our news on the website, on social media pages and read the newsletter.
It is a pity that you are disappointed with the service. Unfortunately, if the information on orders did not enter our system, we ourselves did not receive a reward and no data on orders. As you have already seen more than once, the care service managers are always ready to help.
If you have any additional suggestions for improving our work, please write to us.
Sincerely,
LetyShops team
Guys, the most honest review)) I have been using them for more than one year, during all this time, all controversial situations have always been resolved in my favor. And it is not for nothing that the guys call their support service the Care Service) This is the most accurate definition of their work, because I have never met more attentive, polite and pleasant service and such sincere work with the client in my entire life) So, a huge thank you to all the Leti employees and those involved for being able to build a business with a human face. This, unfortunately, is a huge rarity. Success and prosperity to you, guys, as well as more adequate clients in your difficult business))
Good afternoon, Alexander!
Thank you for such kind words.
If you have any questions, you can always contact us for help. We are very pleased that you use our service and it is useful to you.
Sincerely,
LetyShops team