Reviews about Letyshops in Philippines
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Reviews by registered users 35000
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HELLO, I PURCHASED ITEMS FROM THE AUSTIN STORE TWICE, BUT FOR SOME REASON THE CASHBACK WAS NEVER ACCRUED.
Irina, hello!
Thanks for your comment.
We want to help you understand the situation.
A request to the care service has been created from your account. To respond to the communication, please go to your personal account, section "Help".
All the best :)
Sincerely,
LetyShops team
Thank you very much! I have withdrawn cashback several times already, the money comes to the card instantly, literally within 3-5 minutes. Mainly from Lamoda, there the cashback is credited in 25-30 days, no delays or errors. I am very happy, thank you very much again!!!
Hello, Daria!
Thank you for your kind words and trust in our service.
We wish you pleasant shopping and wonderful upcoming holidays :)
Sincerely,
LetyShops team
Cashback is often calculated incorrectly, instead of the required 5.5% they calculate 3.3%, especially on small purchases, and I don't want to argue about it every time. It's time to say goodbye to you!!!
Good afternoon
Thanks for your comment.
The following cashback rates are currently valid for Aliexpress (indicated without increasing Lety codes, statuses):
- 1.5% - mobile phones, tablets and laptops, computer equipment and accessories, audio and video equipment, external storage;
- 5% - mobile accessories, clothing, interior items, garden accessories;
- 3% - everything else.
Please tell me what products you purchased in open request #1503500. We will definitely look into everything.
Sincerely,
LetyShops team
I ordered it through the extension, nothing works.
Good afternoon
Thank you for reporting the loss of cashback.
To resolve the issue, a request was created to the customer service. We will be glad to receive information about the order on the "Help" tab. With your assistance, we will be able to understand in detail the reasons for the non-accrual of the reward.
Sincerely,
LetyShops team
I have already made purchases on the bonprix website several times with LS cashback (extension), but there are no accruals ((( although the cashback window was activated, all the rules of purchase were observed, but there is no money.
Marina, good afternoon!
Thanks for your feedback.
We are sorry that the cashback on orders was not recorded.
We want to figure out what is causing the loss of the reward so that all future purchases are successful. We can't do it ourselves. A request has been created from your account to the customer service. It contains several clarifying questions regarding the ordering process.
Please respond to this request.
Sincerely,
LetyShops team
They brought the wrong thing, and it was also used and inoperative! They called my father and told him over the phone that he had accumulated cashback and that he could buy three things at a discount, I don't remember which ones, I remember that they chose a video recorder. They promised that they would bring a video recorder + navigator + rear view camera Neoline X-COP 9000 - by mail to be claimed, but they brought a Chinese fake with no signs of identifying it as the model that was mentioned above. Plus to everything: the device is scratched, scuffed, without a back panel, the box is crumpled, worn, and to add weight to the box, a dirty and again worn bottle with some kind of liquid was put into the box (according to the picture, it is something like a gel for an electronic abdominal pump) !!!! Photo report of the autopsy at the post office - available!
Hello!
Thanks for sharing the information.
We are very sorry that this situation happened. We do not call customers and do not offer to place an order for you, as we are not a store. LetyShops.com is a cashback service with which you can get a refund for online purchases in those stores with which we cooperate.
To receive a reward, you must have a valid account on our service. The process of accruing cashback is simple: you need to go from our site to the site of one of the partner stores and place an order yourself.
Unfortunately, in this situation you have encountered scammers who have probably introduced themselves using our name. If you have kept the scammers' contacts, the order's shipping address or bank details, we recommend that you contact the police immediately. We hope that law enforcement agencies will have enough information to help you.
Please do not provide any personal information unless you are sure who is asking for it. Be careful.
Sincerely,
LetyShops team
I ordered a phone today, I couldn't activate the cashback. I'm sick, I'll leave and I won't recommend it to anyone else. It was better before, sorry.
Alexander, good afternoon!
Thanks for your comment.
We understand how unpleasant it is when cashback is lost. We want to help you figure out the reason for non-accrual. At the same time, we ask you to help us. Please respond to the request that was created through your account, section "Help".
We are waiting :)
Sincerely,
LetyShops team
I bought everything throughout the year, saved up "cashback" !!!!! And then I decided to withdraw 10,000 rubles from 11/12, no money, no clear answers !!!! The service leaves much to be desired !!! Think a hundred times whether to deal with LETYSHOP at all.
Hello, Dmitry!
Thanks for your feedback.
We apologize for the long processing of your withdrawal request. Unfortunately, in this situation we have to wait for a response from our partners. As soon as anything is known, the security manager will notify you by email.
Once again, we apologize for the inconvenience.
Sincerely,
LetyShops team
Roughly speaking, I give it 4.5 stars instead of 5. Not everything is perfect yet and there are failures for various reasons, but LS has always been accommodating.
Hello, Vladimir!
Thank you for your feedback. We work and develop for our users ❤
If you have any questions or ideas on how to improve the service, please write to us. We are always happy to hear new ideas.
Thank you for being with us!
Sincerely,
LetyShops team