An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Yes, it's real, yes, they do return the money. The only problem is that it causes a lot of problems when it comes to recognizing the cashback, even if you do it from the Chrome extension. When you make a claim, it takes 4 months to get a response. They should be more efficient and provide a better solution to us, frequent users. P.S.: One of the stores I used the most had their cashback reduced significantly.
Hello.
Thank you for your feedback. We're just as interested in automatic cashback crediting as you are. Don't worry, we've contacted the partners to resolve an issue with your cashback. This process can take 3-4 months, and unfortunately, we can't expedite it. Please monitor the status of your requests. If we receive a positive response from the partners, we'll definitely credit your cashback in full.
All the best!
The LetyShops team
They no longer give cashback when making purchases with a gift card.
Hello.
You're right, the store has changed its terms and conditions. You can always find the updates on the website before going to the store.
All the best!
The LetyShops team
shein super store, but the collaboration with Letyshops leaves me with an unpleasant taste, it is a problem for them to recognize the purchases. when they are purchases from aliexpress it works immediately, but with shein .. that goes .. it hurts and my purchases are enough!
Hello.
We are sorry that you have faced such a situation.
Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. The loss of cashback can happen due to several factors: violation of the terms of the store or our service, prolonged payment (more than one hour), use of promotional codes. We also recommend disabling third-party extensions in your browser during your next purchases.
We see that you have already created a request, of the lost cashback. Track their status. As soon as we get any news about your cashback, we will notify you.
Sincerely,
LetyShops team
good app. for my wife and daughter there are many things but for men they need to improve a lot since they have almost nothing.
I love shein is the best cheap clothing store but it always delays the cashback and right now I have 7 pending. I have to be leaving comments so they can cashback me
Hi Carolyn.
Thanks for your review.
SHEIN cashback is credited 60-120 days after purchase. If you have any questions, you can always contact our support team at support@letyshops.com.
Sincerely,
LetyShops team