I have always asked x lety to just eat but for a few months I have to claim every two for three the cashback that they reject me, without any reason and following the steps ... by letyshop attention they always solve it for me but I would like not to have to be aware of if they reject me anything claim it
Hello!
We are sorry that you have faced such a situation. Our technical team will review everything. We hope that the rejection of your cashback does not happen again and that you end up enjoying our service.
All the best.
The LetyShops team
It usually has a high cashback and is always approved within a few weeks
Yesterday it took them 1 hour to bring me my order, a disgrace.
They keep rejecting my cashback. I've claimed it and been rejected again... I don't understand why there are so many problems with this store... It's no longer worth it to even bother filling out the details with screenshots and such.
Hello.
We're sorry this happened. Unfortunately, we can't always refund lost cashback from our account, as we don't receive a commission. Here are the possible reasons for cashback rejection:
- Failure to comply with store rules and conditions;
- Follow/enter through a link other than ours.
We hope that such situations will not happen again in the future.
All the best.
The LetyShops team
For me, it's a bit misleading, given that they always have a special offer, so you can't apply your Lety status to the cashback. Also, only new accounts receive the advertised "up to x%," given that accounts that have been around for a while receive a smaller cashback, which is almost insignificant in the end, but that's how it works.
Hello, Raul.
Supercashback offers almost always offer a higher percentage than usual, given the Lety-status. You can always find the cashback percentage on the store's website and make a decision about the benefit of your purchase.
All the best!
The LetyShops team
They've already rejected my cashback several times... and I have to go through bureaucracy, very bad Just Eat
Hello.
We completely understand, as we also don't receive a commission from the store for declined cashback. We're always happy to help and do our best to compensate for lost cashback. Our agent will respond to your inquiry under #2626138.
All the best!
The LetyShops team
Low % and it costs to 'do it right' to receive it
Hello, Monica.
The cashback percentage depends on the commission paid to us by our partners.
If you have any difficulties with cashback, please contact us through the Help section of your account. We're always ready to help ;)
All the best!
The LetyShops team
One star, and because they can't do less. They always ALWAYS cancel my cashback, even if I do it the way they're supposed to and don't enter any codes. Look, I have money saved up and I've made purchases at stores through Lety, but the only one that cancels it is Just Eat. If they don't want to give cashback, they shouldn't be among Lety's partners. Let's see.
Hello.
We are sorry you have faced such a situation.
Cashback may be revoked if you fail to comply with the store's rules and conditions, follow/enter through a link other than ours, or if you make a mistake.
We've already credited the lost cashback to your balance. We hope your next purchases are successful ;)
All the best!
The LetyShops team
Something's not working right because my cashback is always rejected, and I have to open a dispute to get it approved. They always approve it almost immediately after opening the dispute, but it's quite annoying having to keep taking screenshots and sending them. This doesn't happen to me at other stores.
Hello.
Just Eat cashback may be canceled due to the use of promotional codes or coupons, following/entering through a link other than ours, or due to an error. We hope this situation will not occur again in the future.
All the best!
The LetyShops team
I order a lot and only once did the cashback not work, they fixed it right away and I received it correctly.
Hello, Judith.
Thank you so much for your comment. We're always happy to help. ❤
All the best!
The LetyShops team