Purchases at EVA.UA with cashback in Peru
Важливо!
- Кешбек не нараховується за замовлення, оформлені в мобільному додатку магазину.
- Для фіксації кешбеку після оплати замовлення способом NovaPay обов'язково потрібно повернутись назад до магазину EVA.UA, перейшовши по кнопці "Повернутись у магазин".
- Деякі замовлення можуть не відображатись в акаунті LetyShops автоматично. Якщо твоє замовлення не з’явилось - будь ласка, подай заявку в особистому кабінеті.
Reviews on EVA.UA (308)
Therefore, we publish only our customers' reviews.
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Dear Eva! Today you lost your regular customer, who brings you 3-4 thousand UAH every month. Fortunately, now there are many stores that value their customers. I'm tired of running after your cashback, which you supposedly promise and never accrue. Goodbye.
Elena, good afternoon!
We are very sorry that the cashback is not being recorded automatically. It is important for us to understand and find the reason.
Next time, please record the purchase process and send it to our managers in the "Help" section. We will try to recreate the purchase ourselves and analyze what is going wrong.
The pending cache did not appear, the order was placed on June 27, the goods have already arrived, there is a full video of how I placed the order through Leti Shops on the website, I don't even have the app on my phone.
Good day!
Please send the video to our support (Help section), or by email - support@letyshops.com.
Good afternoon! Will cashback be credited if I pay for the goods by cash on delivery?
Greetings!
Yes, you can pay in any way. =)
After completing the purchase, the cashback does not appear. You need to then activate the search for it. And after a few days or weeks it may appear. The last time I made an order, the cashback did not appear. I made a request to search for the cashback, in a couple of days it appeared, but later it was canceled, they wrote due to non-compliance with the order rules, but everything was done correctly. I filed a dispute and all the screenshots. The Leryshops team helped resolve the issue and credited the cashback from themselves to my account and helped resolve the issues. For this, they have great respect and admiration.
Good day!
Since the application indicated that the purchase was made in the store app, it was rejected. To further investigate the reasons for the loss and try to return it, we contacted our partners.
Always happy to help!
I bought it through the years, the cashback didn't show up..I filed a claim with screenshots, I know I have to wait 4 months, but what if after 4 months they tell me something like "Cashback was not activated" or they come up with some other stupid thing. It's been a month. Dear administration, there are a lot of unsatisfactory reviews here, and this doesn't affect Eve, but you, and when they ask you to clarify what's happening or fix a bug, you probably need to listen.
Good day!
Thank you for creating an application. We have contacted partners and will try to return the cashback. The answer comes within 4 months. This is the maximum time. Often the answer comes much faster.
Please follow our store rules and conditions.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!
