Purchases at SHEIN with cashback in Norway
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (276)
Therefore, we publish only our customers' reviews.
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Several times it has happened to me that although I activated the cashback, then it did not appear to me as if I had requested it despite doing everything they asked me to get it. They rejected me and it is a noticeable enough purchase that they reject it, I am very upset.
Hi dove.
We understand your disappointment and are sorry that this situation has occurred.
We see that your cashback of the order GSHM9K000000K3U has been confirmed with our partners. You have already created a new request for the order GSHMBL00F0002EY. We hope that we will also receive a positive response to this request. Follow the status of the request.
Sincerely,
LetyShops team
It is the fourth time that I place an order in this store, and removing the first, the rest of the times the Cashback is wrongly credited. They indicate that my purchase is for a lower quantity than it actually is. I have opened a query every time to justify that my purchases are for higher amounts and that the Cashback is being wrongly credited to me. I don't know if the error is from Shein or Letyshops, but they always leave me waiting for months without doing anything about it, instead of verifying the data and modifying the amount to be credited. I am quite disappointed, Letyshops.
Hello.
We are sorry that you have such an opinion. The amount of the cashback may be different in the case of using some discount codes, for example free delivery. The amount up to the confirmation date must be changed.
If this doesn't happen, don't worry, our managers will help you solve it.
Sincerely,
LetyShops team
They rejected a purchase because they said that I had broken the buying rules (you cannot buy from the shein application) but I did not buy it through the application, since since I installed letyshops I see a foolish thing to have all the Installed applications consuming space on my mobile. I can enter letyshops to search for shein and it will automatically redirect me to the store with the cashbank activated and everything. Anyway I love shein but I think it has a bad link with letyshops.
Hi Kerlly.
You can always open a dispute about the lost cashback request or write to us at support@letyshops.com. Our managers are always ready to help you :)
Sincerely,
LetyShops team
Lately I always have to request cashback. It is with the only store that happens to me.
Hello,
it's a shame you have such an experience. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
Track the status of your requests. If you have any questions, you can always contact our customer service (support@letyshops.com).
Sincerely,
LetyShops team
Cashbacks don't give me run with this store. I have already claimed the lost cashbacks and 1 of them appears as rejected ... In the end it pays me more to use Shein Spain and use my coupons from the page (in EUR Shein says they do not exist)
Hello, Eviña.
Thanks for your comment.
Depending on the conditions of our service, when using third-party discounts or promotional codes, the cashback may not be credited.
We see that you have created the requests, of the lost cashback, in your account. If you have any other questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
Very happy with the SHEIN store and at the moment with the operation of LetyShops, it is easy to use and very intuitive. Today I made my first purchase and automatically received the cash back as pending (all correct), but the 30% corresponding to the first 7 days of premium was not added because it was recently registered.
Hi, Nerea.
We will be happy to explain everything to you.
The Premium account does not offer a 30% cashback on the amount of each order, but increases the base rate by 30%. For example: an item with 5% cashback taking into account the Premium account, is 5 + 30% = 6.5%. This discount is applied for one week after having created the account in Letyshops. We hope we have clarified all your doubts.
Enjoy shopping!
Sincerely,
LetyShops team
I love the store, I have been buying for years and the last times I have done it from letyshop, but several weeks have passed after buying and they do not return my cashbag
Good afternoon.
Partners need time to process and transmit information about the order. You can check the refund date on your account by clicking "v" next to the "Pending" text.
Greetings!
LetyShops team.
