Reviews about Letyshops in Norway
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Reviews by registered users 3375
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Facebook reviews
Therefore, we publish only our customers' reviews.
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Everything works great - the cashback was credited to the card literally the next morning!
I asked for help, made a request to number #1290883 because the cashback did not appear. The stated terms have already passed (namely, as it was written 3-4 weeks), nothing was solved, unfortunately, if you have problems, a long wait is guaranteed.
Good afternoon, Ilona!
Thank you for your feedback. Situations where cashback is lost are unacceptable for us. We are working on solving this issue so that such problems do not happen again.
Ilona, please wait for a response from the manager who is handling request #1290883 - 04/03.
Sincerely,
LetyShops team
When will there be an app for iPhone?
Hello, Anton!
Thank you for your feedback. The iOS app will be released very soon. The app is currently being finalized and our tech colleagues are debugging its operation. It is important that the app is convenient and fully functional.
As soon as the iOS app is available for download, we will definitely share this good news. And to not miss anything - follow our news :)
Have a great mood!
Sincerely,
LetyShops team
It's been 28 days since they promised to sort out my request regarding the cashback rejection. The result is this, a formal reply from the "help desk" employees. Unfortunately, they don't value the client, when they sort it out, I will delete myself, I don't like this attitude, they themselves said 3-4 weeks, all these terms have already passed and they are throwing formal replies at me again, "wait" for a miracle.
Hello, Ilona!
Thank you for your feedback. Ilona, we value each of our users and do everything possible to resolve issues as quickly as possible. Unfortunately, we, like you, are waiting for a response from partners.
We previously credited cashback for your order without waiting for a response from the store, but it is very important for us to understand why the cashback is not credited. Ilona, we ask you to wait a little. Your request has been taken under control by the customer service manager and as soon as information on the order is received, we will contact you.
We hope for your understanding. Have a nice day!
Sincerely,
LetyShops team
At first everything was great, the cashback came on time, much faster than the stated time (about 2-3 days after the purchase). I thought that this was the best service, they did everything promptly, but not for long. When I encountered a problem (long wait for cashback, to which the answer was in that form wait some more). Before that there were two more problems and the answer was the same. That is, in fact, there is no help, it's an illusion ... All the help consists of "wait". All this kind of replies, we are sorry but you hang in there ... My attitude towards it is ambiguous. Of all my requests to the support service, not a single one was resolved. Therefore, the rating is accordingly such.
Good afternoon, Ilona!
Thank you for your opinion. Cashback for most stores is not credited immediately, but over a period of time. Cashback is credited automatically immediately after the store confirms the reward for the order. The average time for crediting cashback is provided by stores. Based on it, the estimated date of crediting cashback for each order is calculated. We have developed this function specifically for our users so that they do not need to calculate the approximate calendar date of crediting cashback. Sometimes, there are delays, but we always try to help, if possible, credit from our funds or contact our partners. In this case, the solution to the issue takes some time, up to 2-3 weeks.
Ilona, cashback for one order has already been credited to your balance. Please check.
We sincerely hope that your opinion about the work of our service will change.
If you have any additional questions, please write to us, we are always happy to help.
With care for you,
LetyShops team
I really like making purchases with cashback from LetyShops. I have been here since 2016, more than 60 orders, all positive! Maybe for someone this is a trifle, but it is nice to withdraw funds not included in the household budget once every six months - a year and make some kind of gift. The service managers will always help, explain and solve any issues that arise in our direction. Now I am striving for Lety-Gold status!
leti shop does not take into account the cost of delivery, for example, 100 rubles for a product, 1000 rubles for a cashback only for the product, in others it is not so
Good afternoon, Alexander!
Thank you for your feedback. Indeed, most stores provide a reward for the actual cost of the goods - excluding the cost of delivery. That is why we cannot provide cashback for the delivery of goods, since we ourselves do not receive any reward.
If you have any questions or suggestions regarding the service, please write to us.
Sincerely,
LetyShops team
The service is good, but it takes a very long time to receive the cash after confirming receipt of the goods, here are two cashes that have not been credited yet, 89237561465627. And 89376527145627. Tell me what the problem is?
Hello, Alexander!
Thank you for your feedback. The estimated date of funds crediting for these orders is 1.04. You can see this date in your personal account by hovering the mouse cursor over the question mark next to the order status you are interested in. The store must transfer the data to us within 40-60 days, but if you have already confirmed receipt of the order, the cashback may be credited faster.
If you have any questions, write to us, we will be happy to answer. All the best!
Sincerely,
LetyShops team
I made an order for $3.09 and the cashback was never credited. A month ago I made an order for $5 something and the cashback was never credited either, I wrote that they promised that it would come, but it never happened. They decided that I made the order incorrectly, although I always do the same. And when I make an order for pennies, the cashback is credited lightning fast, but only for a small amount. Too bad :(((((
Hello!
Thank you for your feedback. Irina, we want to assure you that the cost of the purchase does not in any way affect the process of fixing orders in our system. The main requirements for accrual of cashback is the transition from our site in compliance with the rules for purchases with cashback, as well as the conditions that are published on the store page.
Unfortunately, we, like you, do not receive compensation for orders that do not appear automatically.
According to the data from your personal account, the Customer Care managers have already contacted you and are resolving the issue of lost cashback.
We sincerely hope that in the future there will be no difficulties in calculating cashback.
If you have any questions, please feel free to write. Have a nice day!
Sincerely,
LetyShops team
I'm fed up with this Jewish service that deceives its clients in various ways from visual inflated % I think many fell for it, and fake draws maybe not all but there are video facts. That is, the draws were held long before the start, they made a video and the girl comments. The reviews that you read here are all inflated yes real people but they are modernizing! How does it work I write a review - 10/18/2018 with 1 star (not just like that!) they consider it 14 days FACT they are trying to decide something the result has passed 14 days and they will publish 01/18/18. (in my case 60 days) write to support rejoice, we published your review, send a link yes there is a review but today is 17.01 - the publication date and I wrote the review in the 11th month of 17, it was published on 17.01.18 but on the site for 07.11.17 and it is already impossible to find it somewhere on page 40-50 bravo (applause). good luck to you readers of this review I advise you to look not where there is more cashback but where it is cheaper. and all the reviews that will be after me the moderator just immediately miraculously threw it to 5 stars. I like all the posts about Letyshops with the HYMN for informational purposes. The hymn is a universal song that praises and glorifies someone or something (primarily “deity”).
Good afternoon, Alexander!
Thank you for your feedback. We are very sorry that you have such an opinion about the service.
Our service operates honestly and as openly as possible towards users in all areas, including when holding prize draws.
Indeed, before publishing reviews, they are moderated and if users have any difficulties when working with the service, we contact them and try to resolve the issue. After all, it is very important to us that no issue is left without attention. Usually, issues are resolved within a few days, but there are situations for which it is necessary to contact our partners. Therefore, review moderation may take a little longer. Criticism and comments on the work of the site are necessary for us, because it is the constructive assessment of the service that helps improve our work and the service as a whole.
According to our data, your account has no reviews for the specified dates. Alexander, if your friends or acquaintances have any unresolved issues, we would appreciate your feedback and their assistance in resolving the situation. Have a nice day!
Sincerely,
LetyShops team