I like the service, but they don't work with all the stores they say they do. I often use Ozon and everything is fine with it, but with the Grandstock store, silence, I've made 7 orders since May and haven't received anything. I don't want to prove anything. I think it's not your fault.
Good afternoon, Elena!
Thanks for sharing the information.
Reasons for losing your reward may be: third-party browser extensions, antivirus programs blocking the transition from our service, visiting other sources while making a purchase, using third-party discounts, promotional codes, or violating the store's terms.
We will be happy to help you sort out the situation. But we can't do it without your help. If you have the desire and opportunity, please provide us with information about lost orders on the "Help" tab.
Sincerely,
LetyShops team