Hello, Alexander!
Thank you for your feedback. If you open a dispute in the Aliexpress online store and the seller refunds you for the order, the cashback will be rejected, since the cashback is accrued for the redeemed and not returned order. In case of partial redemption of the order, the cashback will be credited to the amount of the actual payment for the order.
If you have any questions, please contact us. Have a nice day!
Sincerely,
LetyShops team