Hello!
Thank you for your feedback. Unfortunately, if you place orders using promotional codes, coupons, discounts, bonus points and savings programs that are not available on our website, as well as when paying with a card with a cashback function or a bank bonus program, we cannot guarantee that you will receive cashback.
Also, when ordering on AliExpress, a price adjustment by the seller or an individual discount can also cause the loss of cashback. Since it is not always profitable for online stores (services) to reduce the price of a product and accrue cashback, that is why we have indicated this information in the rules for making purchases with cashback: https://letyshops.ru/pravila
If you have any questions, please contact me. All the best!
Sincerely,
LetyShops team