An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I made a purchase of more than 5 thousand pesos in shein, for which they had to have given me 0.05% of what I paid and they only gave me 75 pesos of a total of 1490, but my purchase was not 1490, it was ideas of 5 thousand pesos real paid. They do not give you the percentage they mark, and it takes a long time to get out, I have a balance since August and it still does not appear available.
Hello, Karía.
Thanks for writing to us.
According to the conditions of the store, the cashback is not credited to the part of your purchase paid with a gift card or discount code, but to the part paid with money. Each store has its own estimated time periods to transmit information and remuneration for the order. For the Shein store, the maximum confirmation period ends within 120 days after purchase.
If the cashback will not be credited in time, contact us. We will help you resolve this matter.
Sincerely,
LetyShops team
It takes too long to credit the money, I have placed several orders, yet I have not received even one euro
Good morning!
Our partners need time to process the order data. The terms can be found on the transition page. The accreditation date can be found in your personal account.
Cordially,
LetyShops team
It seems to me that they take a long time to give the cashback ... I already made a comment and they returned the cashback, it seems that you have to write so that they remember you Luckily I have no problem with SHEIN, but letyshop does take a long time give your cashback I have an order that I received a month ago on August 28, if I have to wait at least 2 months to credit ... I'm going to despair
Hello!
Each partner needs time to process and transfer the data. The indicative terms are available on the store page so that each user can read it before making a purchase. For orders placed on 08/13, the data must be received by 12/11. You can see the date next to the order in your personal LetyShops account.
Sincerely,
LetyShops team
This application is shit, I made 3 orders to this store this month, they do not appear in the application, it is the second time I claim it and I am still waiting ... Nobody has made no cashback or anything, people laugh, yes , to publicize them well that they pay Youtubers to bombard us with their advertising. SHEIN should get off this platform now.
Good afternoon!
We understand your emotions.
Loss of cashback situations are also unpleasant for us. Unfortunately, the partners did not transfer the reward for the order. We see that a request for the lost cashback has already been created in your personal account. You can control its status.
Sincerely,
LetyShops team
Everything was very happy until 8.09 !! I received the goods without any problems and things were sewn for you, but for some reason from 8.09 I simply refused to accept payment and the order was not accepted !! I did not expect such a sharp refusal in purchases.
Good day!
Natalya, if there are any difficulties on the store's website, we recommend contacting SHEIN support.
Sincerely,
LetyShops team
I love the store but it is very bad that it is not enabled for Chile
Hello!
The Shein store is not available for purchases in some countries. They are the conditions of partners.
Sincerely,
LetyShops team
The best quality clothing and letyshop the best cashback application, even though my first purchase did not validate the cashback.
Hello!
Cashback does not enter "Credited" status immediately after receiving the product. Partners need time to process your order information.
The dates of the cashback accreditation are indicated on the store page and you can also see the maximum time of the cashback accreditation in your account, in the "Orders and finances" section, simply click on the arrow near the price of the cashback. cashback :)
Sincerely,
LetyShops team