An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
The store is fine, but lately Letyshops has been giving me problems when it comes to recognizing my Cashback when it is a high percentage. If it is 5%, charge immediately. I bought with Shein Cashback at 30% and the purchase does not recognize me even after making the request and presenting the evidence. He says wait three months.
Hello.
We have contacted SHEIN representatives to resolve this matter. As soon as we receive the response, the status of the request will change.
Do not worry, please, partners usually respond in less than 3 months, and we will take into account the increase;)
Sincerely,
LetyShops team
I love it, but I have a problem whenever I make my purchases, it is not credited pending and I do it step by step but it happens again, thanks to the girl who attends my reports they have credited me but when I make the purchase it always happens to me that. :(
Hi, Diana.
We are sorry that you faced such a situation. We will try our best to solve it.
If you have any questions, do not hesitate to write to support@letyshops.com and our agent will help you as soon as possible ❤
Sincerely,
LetyShops team