Winkelen bij Krauff.store UA met cashback
Важливо!
- Кешбек не нараховується за замовлення, оформлені без реєстрації на сайті Krauff.store UA (через розділ “Швидке замовлення”).
- Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Beoordelingen bij Krauff.store UA (30)
Daarom publiceren we beoordelingen alleen van klanten van LetyShops.
- Ander land
- Argentinië
- Australië
- België
- Brazilië
- Canada
- Chili
- Colombia
- Denemarken
- Duitsland
- Filipijnen
- Finland
- Frankrijk
- Griekenland
- Hongarije
- Ierland
- India
- Italië
- Kazachstan
- Mexico
- Nederland
- Nieuw-Zeeland
- Noorwegen
- Oekraïne
- Oostenrijk
- Peru
- Polen
- Portugal
- Spanje
- Tsjechië
- United Arab Emirates
- VS
- Verenigd Koninkrijk
- Zuid-Afrika
- Zweden
- Zwitserland
The order was made through the Letyshop website for 10858 UAH and paid for on the Krauf website on 12/8/24. The manager called back and confirmed the order and the details for shipping. Then. A week passed, I called them and asked where the order was. They said that they would send it on 12/19-20. They didn't even warn me that they weren't going to send the order on 12/9. Then on 12/22 no one sent anything. I wrote to them to return the money. Let's see what these swindlers will do next.
Good afternoon, Dmitry!
The delivery time for your order is up to 10 business days, as stated on our website.
We have been in touch with you repeatedly through the manager, as well as in correspondence on Viber.
Your refund details have been received, so expect the refund to be credited soon.
We sincerely apologize for any inconvenience caused.
Thank you for your patience and understanding!
Sincerely, Krauff Company.
Order placed 11 days ago, still not shipped. Impossible to reach them by phone.
Dear Pavel!
Your order is already at the Nova Poshta branch. Please pick it up at a time convenient for you.
Due to high traffic, shipping takes up to 10 days, as stated on our website.
We understand your concerns and apologize for the inconvenience.
Our managers have already contacted you to clarify the details.
Thank you for your patience and understanding!
Sincerely, Krauff Company.
The store does not send orders, it is very difficult to contact them, there is no customer orientation, they do not go to a meeting to resolve the issue - they just wave their hands. If it is convenient for you to wait 3-4 weeks for delivery, then you can order.
Dear Yulia!
We are very sorry that such a situation has arisen. We apologize for the temporary difficulties.
Your order was placed on November 29, 2024, and our manager informed us about the shipment within the stipulated time - approximately 7 working days.
Our managers communicated with you more than once regarding its processing and delivery.
However, due to a significant load, there is currently a delay, which is available on our website.
Regarding your request for a refund, it is already being processed.
Please expect refunds to be credited in the near future.
We sincerely regret that the situation caused you inconvenience, especially if the order was made for a gift.
We apologize and appreciate your understanding.
Sincerely, Krauff.
