Winkelen bij Casa del Libro ES met cashback
- Cashback is available only for the Spanish version of the site.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
- Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.
If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.
Beoordelingen bij Casa del Libro ES (133)
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I do not recommend it. Since October 19, waiting for them to give me the cashback of 10 euros that I made once when it was higher and still nothing. At this point I doubt they will approve it ... I will not repeat this in particular, because in other stores with less cashback (cents or few euros) I have had no problem.
Hello Gema!
We have sent a request to the store representatives to find the lost refund and we are still awaiting their response. Processing can take 3-4 months, and unfortunately we are unable to expedite it. As soon as any news arrives, we will inform you.
We hope for your understanding.
All the best.
The LetyShops team
It had been working very well for me, but lately it doesn't register my cashback, regardless of whether I activate it with the extension or from the Letyshop website. Not even the Letyshop system is registering the cashback, since in my recent requests for lost cashback it says: "The cashback has not been found in our system." I haven't had any problems with small purchases, but whenever the purchase is over €100, I've had to submit a request. I appreciate their excellent service, but it's a bit tedious having to register a request for each purchase when that's what the extension is supposed to be installed for. ): All I can do is be patient and wait for the optimal resolution of each purchase request.
Hello, Fatima.
Thank you so much for sharing your shopping experience with us.
The order amount doesn't affect the cashback effect. If we don't find the cashback in the system, we send the request to the store representatives. This process can take 3-4 months, and unfortunately, we can't expedite it.
Please monitor the status of your applications. As soon as we receive any updates, we'll let you know immediately.
All the best.
The LetyShops team
Although I've always received my money back, it's never been shown directly after I made the purchase. I always have to claim the lost order, and Letyshop eventually resolves it…
Hello.
We understand your feelings. Situations where cashback isn't credited are also unpleasant for us. We see that your last order was successfully credited. We hope you don't experience any more issues with your cashback and that you enjoy shopping with our service.
All the best!
The LetyShops team
Everything has always gone well for me. In fact, I made a purchase today, and it's already been confirmed. Now, on Friday (or three days ago), I also made one because there was another good discount, BUT it hasn't been confirmed. It's true that they say it can take two business days, but since the last one has already been confirmed, I'm afraid the second-to-last one has passed.
Hello, Pablo.
Thank you for sharing your experience.
Casa del Libro cashback is credited within 60-120 days of each purchase. You can always see the approximate credit date in your personal account by clicking on the order line. If you have any questions, please contact us at support@letyshops.com ❤
All the best.
The LetyShops team
Although I had a couple of issues with the cashback refund, Letyshops resolved them without any problems and they themselves credited me with the amount I was owed. Overall, no issues.
Hello, Leire.
Thank you so much for sharing your experience. It was a pleasure helping you ;)
All the best!
The LetyShops team
These used to have a maximum price of €15, but now they're €5. At the beginning of the year, there was a good discount every month, sometimes even 30 or 40%. The truth is, it's gone down a lot, but that's probably due to the store. This platform works quite well for your book purchases.
Hello, Pablo.
Follow the news on our website and app so you don't miss out on the most profitable offers. We appreciate you being with us ;)
All the best!
The LetyShops team
I made a €32 purchase with the 45% extended cashback, but it wasn't credited. Letyshops ultimately refunded me €1.89 on its own, but it's nowhere near the amount I was owed. I'm very happy with how the app works in general, but they should be careful not to include these types of stores that don't comply with their agreements, because from what I see in most of the comments, this behavior is typical in this store.
Hello, Jorge.
We're very sorry you've experienced this situation. We always try to provide at least a portion of the cashback. We hope this doesn't happen again and that you enjoy shopping at LetyShops.
All the best!
The LetyShops team
Recomiendo realizar compras en Casa del Libro porque devuelven el cashback. Lo malo es que se demoran demasiado.
Hola.
Muchas gracias por compartir tu experiencia de comprar en esta tienda ;)
El cashback de Casa del Libro generalmente se acredita dentro de los 60-120 días posteriores de la compra. Puedes verlo en la página de la tienda antes de comprar.
Si tienes alguna pregunta, no dudes en contactarnos a través de la sección Ayuda de tu cuenta.
¡Un saludo!
El equipo de LetyShops
I do not recommend it at all, after 4 months, the cashback has not arrived and they have denied it, I do not recommend this store at all.
Good afternoon!
We are very sorry that this situation has happened.
Like you, we're also interested in receiving cashback. Only in this case do we receive a commission from partners. Unfortunately, we don't always have the opportunity to compensate for lost cashback in our account.
You can find tips to reduce the risk of losing cashback at: https://letyshops.com/en/shopping-rules. We hope everything goes well and that you enjoy your shopping.
All the best!
The LetyShops team
