Winkelen bij Casa del Libro ES met cashback
- Cashback is available only for the Spanish version of the site.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
- Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.
If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.
Beoordelingen bij Casa del Libro ES (133)
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High cashback in the House of the book is synonymous with not appearing to you. I've been using letyshops for a long time and it's perfect, but there are stores that just when they have higher cashbacks... don't appear. A pity. I don't think it's a problem with letyshops, but with the stores themselves. I hope they solve it for me... I bought the books there for the cashback, otherwise I wouldn't have bought them there.
Updated REVIEW EDIT: letyshops customer service out of ten as always. In a few days they have given me a solution. Thank you!
Hello Deva!
Thanks a lot for sharing your experience. It has been a pleasure to help you ❤
All the best,
the LetyShops team
After several orders I have had one in which they did not return 10% of the offer but the usual 2.5. When I made the claim at Letyshops, they immediately started up and solved it immediately, they even paid me the difference before the final recognition of La casa del libro. Totally recommended!
Very good!
Thanks for sharing your experience. It has been a pleasure to help you ❤
Merry Christmas!
With the best wishes,
the LetyShops team
Because I can't leave them ZERO stars, they agree to be members of the cashback and then they DO NOT COMPLY with it, being the resolution of the incident through LETYSHOPS with their own funds, summary: LETYSHOPS score 10 # Casa del Libro score 0 (zero patatero. Yes you agree to be a PAID cashback member, if not, don't say you're a member, it's quite simple. As for LETYSHOPS, in this case: a TEN. Be warned, be careful with this store Casa del Libro lies so as not to pay.
Good!
We are sorry that you had such an experience with this store. Most likely, your cashback has been rejected due to an error. What happens is that in the case of making a minimum change in the order after placing it, the cashback is rejected. But in these cases we review the information manually and make a decision. The refund is already credited to your balance :)
A cordial greeting.
The LetyShops team
