An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Very good store I have been buying for a long time and everything is perfect and the customer service is great. I am waiting for the cashback
I love the SHEIN store, I have been ordering in this store for more than two years and I discovered letyshop a few months ago and I am found I have already collected several cashbacks and it has not taken more than 50 days for it to be refunded, excellent !!
the store in excellent I have been buying for more than 3 years and everything perfect recently I started using Letty shop and nothing that has returned money to me I already have 10 orders waiting for me to return money and nothing that hurts
Hello,
Thank you for contacting us.
Stores need time for the cashback to be credited. Each of our partners has their own estimated time periods to transmit information and remuneration for the order. SHEIN cashback is credited 60-120 days after purchase.
If your cashback is not credited on time, please contact us at support@letyshops.com. We will be delighted to help you.
Sincerely,
LetyShops team
I have made several purchases with the cashback activated but they have not been reflected, I already sent my data to verify it, I hope so because since I met letyshops I have followed all the steps of activating the cashback and buying and of the 9 purchases I have made Only 4 of them have been put on "pending". I do not mind waiting for the release of the chashback with which my purchases are reflected, I am well served. I hope you can help me and make my purchases valid.
Hello,
Thank you for leaving your comment.
We see that a request has already been sent to the partners. We hope that your cashback will be found as soon as possible. If you have any questions, you can always contact our support team at support@letyshops.com.
Sincerely,
LetyShops team
The delivery of my order was 20 days ago and I have not yet received the Cashback balance.
Hello,
Stores need time to process the information and transmit it to us. Maximum confirmation period for your order ends on January 13.
If the cashback is not credited on time, contact us without a doubt, we will help you solve this matter.
Sincerely,
LetyShops team
Shein has very good quality. I made a purchase and the cashbank has not been registered, I have had to request it and it has been pending for a long time. I hope this is fixed.
Hello,
thanks for your review. We have contacted our partners to find your cashback and return it. The process may take 8 weeks, but we hope that the response is quick. Follow the status of your application, please.
Sincerely,
LetyShops team
A scam the times that I have used it fatally, they do not return any of the money and as an excuse they say that it is your fault ...
Hello, Lorea.
We are sorry that you have such an opinion.
We have sent the request to our partners to understand the problem and find out the exact reason why the cashback did not appear in our system. Don't worry, when we get the reply, our manager will contact you. We hope it is quick and affirmative.
Sincerely,
LetyShops team
I joined Letyshop because I wanted to save in Shein but then I realized that it is not available in my country (Peru). I hope it will be available soon !!! please.
Hello,
Thank you very much for writing us.
We also expect partners to change the conditions, but so far the refund is only available to residents of Spain, Mexico, Russia, Australia, Canada, Netherlands, Italy, France, UK, USA, Austria, Belgium, Germany , Ireland, Sweden.
Sincerely,
LetyShops team