Purchases at Silpo UA with cashback in Italy
- Мінімальна сума замовлення для отримання кешбеку - 100 грн.
- Кешбек не нараховується за замовлення, зроблені в мобільному додатку Silpo UA.
- Максимальна сума кешбеку за одне замовлення - 75 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
- Кешбек не нараховується за покупку подарункового сертифіката.
- Кешбек не нараховується за оплату підписки “Плюхс”.
- При оплаті подарунковим сертифікатом або внутрішніми балами, кешбек буде нарахований від фактичної суми оплати.
Помітили проблему з відображенням замовлень, оформлених з пристроїв iOS, тому до її вирішення рекомендуємо купувати в Silpo UA з інших пристроїв.
Reviews on Silpo UA (102)
Therefore, we publish only our customers' reviews.
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Everything is great! Sometimes cashback is lost, but this happens very rarely, and after applying it appears
If it were possible to give a minus number of stars, we would say, THE SILPO STORE DOES NOT COOPERATE WITH THE CASHBACK CALCULATION SERVICE, AND THE CASHBACK DOES NOT ACCOUNT!!!
Good day!
Stores have different conditions and systems for tracking cashback orders, so this can sometimes happen, unfortunately. We understand that it is not very convenient to create requests manually every time. But usually when creating a request to search for cashback, partners confirm purchases and provide cashback.
We have checked and can assure you that the situation with purchases at Silpo UA is not massive. That is, cashback from this partner successfully appears automatically in most cases. It is likely that something goes wrong during the order on your device.
Thank you for sharing this experience — it is important to us.
If possible, please let us know about your next purchase in advance and send us a video of the process, we will promptly check everything.
If you have any further questions, feel free to contact us.
Terrible store service. I placed an order at 9 a.m. I chose a delivery time from 4:30 p.m. to 6 p.m. Around 3 p.m. I received a message that the delivery time had been moved to 6 p.m. to 7:30 p.m.
Good day!
Please write to us in a convenient communication channel via Telegram (https://t.me/silpo_chatbot), Viber (https://chats.viber.com/silpochatbot) or call the hotline at 0 800 301 707 and indicate the details and your data. We will check everything and fix it.
Silpo UA
Increased cashback is very rare, and the period is very short. But everything is calculated and paid out like clockwork.
Good day!
Thank you for your choice and feedback ❤
Visit us more often so you don't miss out on your maximum benefit!
And the cashback was reduced for regular customers ((
Natalia, good afternoon!
Cashback rates have not changed ;)
If there are any changes, we will definitely indicate them on the store page when you go there.
Thanks for Silpo!!!!!!!!!!!
Letyshops!!! Thank you very much, as a pensioner, cashback is very useful for me, so far you count almost everything.
Olena, we are happy to make your purchases profitable :)
The same story again. I placed an order on the Silpo website. And again the cashback did not come either that day or the next and it is still not there. I created an appeal, it was initially hanging in anticipation, and now they write that they did not find it, wait up to 4 months. A wonderful quest for orders, and then wait months. Order from 06/20/2025 12:03. Soon everyone will stop using it if this continues. The store is good, but there are problems with cashback,
Good day!
Let's figure it out together.
Cashback appears automatically as soon as the store sends us information about the purchase.
If the cashback has not appeared, we do not have any information about the order.
When you create a cashback request, it is checked by the system, after which a request is submitted to the store for a refund.
4 months is the maximum period and we usually get answers much earlier. In the case of Silpo, this period is 1-2 months.
Regarding the purchases themselves, they always need to be made on the Silpo store website.
If you do this in the Silpo app, cashback will not be credited, as this is a violation of the store's terms and conditions.
I also recommend:
1. Add products to the Cart after switching from LetyShops, without using third-party resources and links to search for products.
2. Disable your ad blocker before shopping if you have one installed on your smartphone. If you are shopping in a computer browser, disable third-party extensions and the same ad blocker.
Our managers are in touch. We look forward to hearing from you!
The cashback came, I had a delicious meal. Thank you all =)
Class =)
