Reviews about Letyshops in Italy
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Reviews by registered users 3375
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I have been using the cashback service Letyshop for 1 year + and with quite a lot of experience I want to say that during the time of use the service has not improved in any way. It works with orders of 1-5 dollars, like clockwork, it fills the account with 5-10 rubles, but the minimum withdrawal is 500 rubles. And for serious purchases from 100 dollars, it starts to act up, it takes a long time to appear in the personal account or does not appear in orders at all, and you have to write to support, where they answer once every 2-3 days and then with requests to clarify the information, but after another 2-3 days, another support will answer and this is very bad (talk to 1, then 2, and then 3, everyone wants to help, but they do not know how), personally, I did not have 1 order from 100 dollars that was normally credited, one from the last 22,000 rubles was credited successfully, the order came, I have been using the product for a long time, but 1 month passes, I write to support, I say why the cashback is not confirmed, the answer is to protect us, so that you do not return the goods to the store. 14 days after the purchase, ok I wait, but then the cashback is canceled, thank you for waiting. In general, I do not recommend it to any serious buyers, since the service is designed for people who barely get 300 rubles in cashback in 5 years of shopping and forget about the service. They also visually deceive us, they write cashback up to 5%, in fact 0.35% or at best 1%. In short, I do not recommend it, let them rub it in to schoolchildren on YouTube. And they always regret and want to help, but there are few people who write like that. For information, how Letyshop works. You buy in the store through the service this, for example, a phone for 1000 rubles, Letyshop gets a 10% reward for bringing a buyer, it gives you 5% for what you bought through their service, but in order to withdraw money at a rate of 5% you need to buy for 10,000 rubles, okay, so yes, like an average schoolchild in 9 years of school. That's how 50 to 50 is more accurate.
Good afternoon, Alexander!
Thank you for your opinion. Our users' feedback is the most valuable thing for our company. It is you who help us see our pros and cons, what we still need to work on, so that you feel as comfortable and protected as possible when working with the service.
Our goal is for each user to receive only pleasant emotions from mutual cooperation.
We are truly sorry that you have encountered difficulties using our service. We will try to constructively respond to each of the points so that there is no misunderstanding.
1. Let's not hide the fact that sometimes cashback is lost. However, the order amount does not affect the order recording in any way. The reason is often a violation of the purchase algorithm, the use of third-party discounts, coupons. The most important rule for receiving cashback is activating cashback through an extension or a direct transition from our site to the store's site. If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even antivirus software functions can overwrite our affiliate link and take the reward for your order for themselves. But we always try to help find the reason and, if possible, compensate for the cashback.
2. The minimum amount is 500 rubles due to the fact that the commission for withdrawal is paid by our service and users receive the accumulated cashback in full. And so that our clients can conveniently accumulate the minimum amount for withdrawal, we often increase cashback rates, give Lety codes, and also hold promotions related to the withdrawal of funds.
3. Unfortunately, yes. When the manager is heavily loaded, the care service simply physically does not have time to process requests as quickly as we would like. We are doing everything possible to fix the situation. At the moment, we respond much faster and our users receive the first response within a few hours, the subsequent ones depending on the situation (whether it is necessary to send a request to partners, clarify information with colleagues, whether your manager is working), but often within 24 hours. We are working to help you even faster.
4. When the store rejects the reward, the cashback is automatically rejected. The reason for the rejection may be - non-redemption/return of the goods, violation of the algorithm of purchases with cashback, use of other bonus programs during the purchase. Sometimes erroneous rejections occur. Regarding your issue with the rejected cashback, we contacted our partners. We received information from our partners with some delay. However, a positive response came and the cashback has already been credited to your balance.
5. Yes, indeed, there are stores whose reward rate depends on the product category, there are stores that do not charge rewards for some products at all. But we always share this information with our users and write about all the rates, features, and conditions on the store page. There is very important information there, which it is advisable to read before making a purchase. Cashback rates depend on the reward that stores pay us. We cooperate with more than 1,000 stores, so you can choose the one with the most favorable conditions for you.
6. Indeed, cashback is a return of part of the cost of each purchase. It's very simple: we bring customers to stores, stores pay us money for this, we share this money with you.
Thank you for being with us. If you have any questions, please feel free to write.
Sincerely,
LetyShops team
I placed an order at Foxtrot UA, Stylus, Allo, Comfy UA. Of these, only Foxtrot UA and Stylus credited cashback, although I had to wait a long time for the goods, but that's not the point.
Hello!
Thank you for your feedback. According to your personal account, the cashback for the order from the Comfy UA store was rejected.
Cashback confirmation and rejection occurs automatically based on the data that the store sends us. Sometimes, stores, unfortunately, send incorrect information about the order status and an erroneous rejection of cashback occurs.
Cashback for an order from the Allo store is displayed with the status "Pending". The maximum date for confirmation of your order has already passed.
Please send documents confirming payment for your orders to help@letyshops.com, we will try to help.
Sincerely,
LetyShops team
The service is very good! Only the cashback is credited for quite a long time. Otherwise, a very convenient and good service!
Many thanks to the service! Everything is always clear, competent, prompt! The service is always on the client's side. All this makes me very happy! Shopping has become much more profitable, and with cashback you can buy a lot of things - and it's free!
Very slow withdrawal. You have to wait 3 days. The % cashback rate is lower than competitors. I use Letyshop only when there are promotions. Like 11.11 - with additional draws.
Good afternoon
Thank you for your feedback. At the moment, most withdrawal requests are processed automatically and funds are received within a few hours. The remaining requests are processed within the timeframes specified on our website. We are also working to ensure that a larger % of requests are processed automatically.
We give the maximum we can, considering that we are developing the service, expanding the team, connecting more new stores, investing in the development of the loyalty program and holding promotions. It is very important for us that our users receive as many additional bonuses as possible during the year (for example, fly codes and prizes during raffles), which will give them more positive emotions than a small difference in cashback rates.
We believe that we are chosen by those who are close to this approach.
If you have any questions, please write.
Sincerely,
LetyShops team
I love this service.
Something happened to me today - story.
But LetyShops support helped)))
Thank you for that)
I give it 5 out of 5.
You deserve it!
I recommend Leti Shop to everyone.
I recently learned about this application as a "cashback" and return of part of the money from purchases. This service was recommended because of the reliability and solvency of the service. The Letyshops team quickly and clearly gives answers to questions, which is especially pleasing, you do not have to wait long. CashBack comes pretty quickly, after the purchase in 12-24 hours is credited. I have not yet encountered such cases that the money did not come to the account. I recommend this service if you need reliability and confidence in the next day of work.
Letyshops is a real miracle. Thanks, guys!
The old emblem was better, more individual and expressive! There are brands that are more than a century old, they change, develop, but remain true to the well-recognizable logo. The new one not only looks like "Pari-Match" - it does not look like anything: a typical "modern" inscription in bold letters, which, when slightly removed or accelerated, merges into one black and yellow line without the same expressiveness and recognition, mixed with the "gray" mass of "modern" advertising. Respect to the author of the previous emblem!
Hello!
Thank you for your feedback. Thank you for your interest in the new design and our work. The old logo is very dear to us. But everything changes, we develop, add new services and options that will make the purchase process even more enjoyable and useful. Therefore, we decided to change the logo to a more modern and beautiful one.
To achieve this, we worked hard on a new design, analyzed the previous one, simplified it and made it beautiful. The yellow color appeared together with the coin on the logo.
If you have any questions, please feel free to write. Have a nice day!
Sincerely,
LetyShops team
The new emblem is similar to Pari-Match.
Hello, Stanislav!
Thank you for your feedback. We love the old logo very much and it is dear to us. But everything changes, we grow, add new services and options that will make the purchasing process even more enjoyable and useful. That is why we decided to change the logo to a more modern and beautiful one.
We decided that the black and yellow colors and the coin symbol in the logo are more understandable because they are directly associated with cashback.
If you have any questions or suggestions regarding our service, please contact us. Have a nice day!
Sincerely,
LetyShops team